How update to the new version of Be|theme?

Bryan · May 2018

There must be something wrong then with your multisite installation or one of your plugins is causing this.

Please try to disable all plugins and update again. If it does not help, remove the theme manually from your FTP and install the newest version by downloading it from themeforest.

thanks

shilpi · May 2018

I'm having the same problem as well. Can't upgrade.

Bryan · June 2018

shilpi

Hello,

please explain what is your issue exactly. Attach some links and screenshots so we can understand the problem more clearly.

thanks

zoewilsonapd · June 2018

Can you PLEASE just put together a step by step screenshot document (or video) with how to update. i have read all of these and HAVE NO IDEA where to start!

Can you please think about this as if you have never seen wordpress before? Just saying "go to FTP and delete files then reupload them" doesn't help me!

I've seen your page with one sentence on how to update if you have version 20 or less, but it's still not helpful.

Thanks

Pablo · June 2018

zoewilsonapd

Thanks for your suggestions, we appriciate it.

All of your ideas should be posted HERE

Thanks.

aszandek · November 2018

Dear Support Team,

I want to upgrade a live site with old 16.x BeTheme to 20.x nowdays with a new licence. The old WP / BeTheme site has a "Home Digital" skeleton, so I do not want to go any trouble with all of it. I have whole backups of course. Can you suggest any good step by step upgrade tutorial (warnings) for that? Thanks your help! Ati

Pablo · November 2018

aszandek,
Here is an instruction on how to update the theme:
http://themes.muffingroup.com/betheme/documentation/#general
Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme.
We also recommend creating a backup file.
Please remove the theme completely from your theme folder and install a fresh copy. Do not overwrite files.
thanks

fontijnenderli · June 2019

Hi there,

I installed the newest version of betheme (21.2.3) as described (delete old betheme theme and install newly downloaded zip file).

I always see this error:

Fatal error: Uncaught Error: Call to undefined function get_theme_file_path() in /home/httpd/vhosts/bio-development.net/httpsdocs/wp-content/themes/betheme/functions.php:37 Stack trace: #0 /home/httpd/vhosts/bio-development.net/httpsdocs/wp-settings.php(369): include() #1 /home/httpd/vhosts/bio-development.net/httpsdocs/wp-config.php(88): require_once('/home/httpd/vho...') #2 /home/httpd/vhosts/bio-development.net/httpsdocs/wp-load.php(37): require_once('/home/httpd/vho...') #3 /home/httpd/vhosts/bio-development.net/httpsdocs/wp-admin/admin.php(31): require_once('/home/httpd/vho...') #4 /home/httpd/vhosts/bio-development.net/httpsdocs/wp-admin/themes.php(10): require_once('/home/httpd/vho...') #5 {main} thrown in /home/httpd/vhosts/bio-development.net/httpsdocs/wp-content/themes/betheme/functions.php on line 37

Is it because i haven't updated the wordpress installation yet? It's on version 4.5.17.

I thought i'd firstly update the theme and then the wordpress version, but probably this happens because i have only updated one of them?

Thanks for your feedback.
Simeon

Bryan · June 2019

Hello Simeon,
please make sure you update WordPress as well.
It is best to disable all plugins and test without them being active.
Also, make sure that your PHP version is 7.0 or greater
cheers

How update to the new version of Be|theme?

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