Updating WooCommerce Core Files

AAPENVATO

I am trying to update all of the outdated WooCommerce core files (shown in attached photo) for a client. But these core files are nowhere to be found in the theme. Please advise and thank you in advance for your help.

https://postimg.org/image/tc0276jdx/

Albert

Hi,

please take a look at http://forum.muffingroup.com/betheme/discussion/3469/update-from-older-woocommerce-versions-to-2-3-3-or-newer-important where we explained how to do the update properly.

Thanks!

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AAPENVATO

Sorry I didn't find the old answer. Thanks!

Albert

You're welcome!

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AAPENVATO

I downloaded the newest BeTheme version and replaced the entire WooCommerce folder and I am still getting the same errors as before.

betheme/woocommerce/loop/add-to-cart.php version 2.1.0 is out of date. The core version is 2.5.0, 

I looked for this file in the newest version and it doesn't even exist. Please advise. Thanks

Albert

If you still get the same message, it means you do not have recent theme files. And also, as it was explained in the topic we gave you above, you can not replace existing files. You need to remove them all first via FTP and then via FTP upload only newest version.

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AAPENVATO

Sorry I misread it the first time. Removing the files completely worked perfectly. But now I have a new problem. Everything looks just as it was before the update except all my individual product pages are blank, including part of the menu and footer. The store front is fine, all the settings in the back end, etc. I did find an error in the inspect console pointing to a folder that is missing. I can't even find a folder named products. Thanks in advance for the help.

Albert

Please send us example link of product page which is blank then.

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AAPENVATO

https://allamericanbody.com/product/test-charge-hardcore-capsules-60-capsules/

Albert

Ok, thanks. So if you look at http://pasteboard.co/9bXUfBeM3.png you see how the code of your site is cut. It is simply not loading by your server because of possible limits but in this case, you need to contact with your admin/hosting provider.

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AAPENVATO

Thanks. I'll start there.

Albert

You're welcome.

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AAPENVATO

Problem fixed. It was server issue.