Lost page content

stampaharn

Hi,

I customized a page from a pre-built website.  Then I went to make a slight change and the page did not save, when I went back the entire contents of Muffin builder was gone ( only on that page, so not turned off).  I looked for revisions and there are none, I contacted my webhost for backup files and again there was nothing, (this may be their issue, although I pay extra for site backup).  I am hesitant to build a site where the content can be so easily lost and no back ups available.  What do you recommend for backing up muffin builder content?  Also if I need to just get back the pre-built content on that one page, is there a way to copy it from somewhere?  I don't want to reinstall the whole site because I have already modified other pages.

Thanks! 

Bryan

Hello,
this is very weird, please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

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stampaharn

Is there a way to email you the link?  I don't want to post it here, or is there a particular part of the report you are looking for that I can copy the results here?

Bryan

Please post it here, there is nothing to be afraid of. I will delete the link when you post it.
thanks

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stampaharn

It has been up for more than 6 hours, you said you would delete it?

Bryan

Sorry but we do not work at night, it was 4am our time so how would we even read the topic.
You can send it  thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact

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