Lost Revolution Slider in any mobile view

sycshk

In mobile layout, the revolution slider is missing without any errors in console. How do I get it back?

https://www.tastinghk.com/en/

Bryan

But the slider is avalible on mobile: http://prntscr.com/fk0uzw
What OS and browser are you using?

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sycshk

Hi Support. I tried several mobile as well desktop chrome to emulate Nexus, iPhone in developer mode and they all lose the revolution slider.

I tried on physical Samsung S7 Edge, Samsung S2 Table and iPad Mini default browser as well. All having same results.

sycshk

Hi Muffin Support, can you physically use a mobile to try? Use Samsung Browser maybe?

sycshk

Another way to try, samsung developer testing environment http://developer.samsung.com/remotetestlab/rtlDeviceList.action#

And the result is the same.

A screencast from me. https://www.screencast.com/t/wBkRHVzlf

Bryan

Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine.

P.S. Anticipating your question, yes, those errors are not associated with theme and were made by you or one of your extra plugins.

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sycshk

Yes, I fixed it but seems it still give the same problem.

Bryan

Yes, you are right. There is a problem on mobile but there are also JS errors in the console regarding the RS scripts. See here: http://prntscr.com/flzp30
What can we suggest is to remove the revolution slider and make sure it was deleted from the FTP, then install it again. Also update the theme to the newest version.
Are you using any cache? This could be also cause by the JS mimification.
thanks

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sycshk

So that you know, I've purchased the license for revolution slider. After updating to the latest version of revolution slider, this problem is fixed.

It is not caused by JS mimification nor the cache involved. After update of Revolution Slider, without clearing cache or doing anything extra, it is fixed right away.