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How do I deregister the purchase code?

Hello,

I bougth the "BeTheme - Responsive
Multi-Purpose WordPress Theme " yesterday but I had to completely remove and re-install the site and theme this morning. When I try to register with my purchase code I have the following message: "Purchase code already used. Please deregister purchase code and remove theme folder on:
www.xxxxxxx"  but  I don't find how to deregister the purchase code.

Can somebody help me?

Thanks

P. BOUR

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Comments

  • the web site concerned is www.acdi06.fr
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  • Hi,

    I'm sorry but you didn't deregister the right purchase code.

    You deregister the one for the site www.chambresdhotes-corte.fr  (the purchase code ends with 69 ).

    The purchase code I need to deregister is the one for acdi06.fr with 6f at the end.

    many thanks in advance

    P. BOUR

  • Hi,

    I used the purchase code you deregistered  even if it's not the one I need, but now with this code  I can't activate slider revolution  (and there is no error code neither message).

    Any help is welcome ...

    P. BOUR


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  • I got the same problem: When I try to register with my purchase code I have the following message: "Purchase code already used. Please deregister purchase code and remove theme folder on: www.xxxxxxx"  but  I don't find how to deregister the purchase code.
    I changed my hosting servers this morning and installed wordpress again and now i can´t get betheme registered. My website is www.dieringe.com.
    Can anyone help me?

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  • I have the same problem, please help me. I want to delete the code of the site www.pastormiltonvalle.com
  • Please sign in to see answear!
  • I'm having a similar issue.  At some point, I accidentally registered BeTheme in my Development environment.  When I attempted to register in the live environment, it's giving me the same error message.  When I attempted to go back to the DEV environment to de-register the theme, it's showing as de-registered already (i.e,. its asking for the purchase code).  

    Any idea how I can fix this?  
  • Never mind - I was able to re-register them in DEV, de-registered in DEV, and finally registered in LIVE.  
  • Hello Can you pls deregister my website wordpress-74410-298725.cloudwaysapps.com
    I deleted it and no way to get a backup

    thx
  • I have the same problem than cleexou, the site it was on cloudways but was deleted and have no backup, how can I deregister?

    tnx
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  • Good morning team of Muffin Support Could you help me deregister my purchase code?  Because y had to delete all my wordpress Thanks.
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  • This seems to be a very annoying issue. I have similar problem where I deleted my WordPress install and started from scratch but didn't know it had to be deregistered.

    The old sql tables have gone as I was using automated install from cpanel.

    Now I won't be able to do anything this weekend until support reply.
  • Please sign in to see answear!
  • Hi, 
    I have the same problem and I sent you an email throw the contact form, I'm working for a customer and I am stuck and cannot keep on working without your help.
    Please get back to me as soon as possible.

    Thanks !
  • Hello I found out how to access to my WordPress trash versions I've solved the probleme ! :)
  • edited September 2017

  • edited September 2017
    Hello,
    I would like to deregister purchase code. I cant't do this, always comes the information "Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page.". 
    Please deregister my purchase code manually asap.
    Thanks.
  • If I delete the theme files will that automatically deregister it? I can't access the WP admin panel.
  • Hi i have license for the them but after i transferd the domain and hosting from old hosting to bule host i got this message 







    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545}

    Purchase code already used. Please deregister purchase code and remove theme folder on: www.uniquekw.com

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  • You answered above:

    "no sorry, if you delete the theme files the theme will be still
    registered. Please manually deregister the theme if you plan to move or
    remove the website." But you don't tell HOW we manually can do that. !? How clever is it? :(

    How can I "Deregeister" my code???
  • Please sign in to see answear!
  • Hello,
    I was trying to deregister my key from maeroks.com and would appreciate all the help I can get.
    Thank you.
  • Please sign in to see answear!
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