Can't import demo attachments

adrievdl

Whenever I try to install a demo and select to import media, the installation crashes with an internal server error ("The server encountered an internal error or misconfiguration and was unable to complete your request."). Is there anything I can do to prevent this and still install the media?

Bryan

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Please send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact

Thanks

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