Betheme switched to default options, every sidebar deleted, widgets turned off

Hi,

We didn't do anything on the website and all of a sudden the theme switched to the default setting, the colours the logo as well.
The sidebars deleted and the widgets turned off, maybe because there is no sidebar that i did with muffin group system.

The menu is 1 in to fix it's no problem, (by teh way that menu i couldn't find that we used to have)
But the sidebars and the widgets is a huge loss, tehre were more than 350-400.

We tought that it was because of the automatic wordpress update so we did a backup and disallow the automatic update, but the problem is still there.

Do you have any idea?

Betheme 12.3 + WP 4.6 or 4.7

Waiting for your kind reply
Thank you

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