Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

After activation nothing seems to be working

Dear Support,

I just purchased the new theme today and I came over a few issues I hope to clarify here within the forum:

1. I installed the suggest plugins: however, I'm failing to register them as they say the purchase  code is invalid, which then leads to multiple errors

2. The sliders image does not show at all
3. the content from the front page such as (portfolio, testimonials, customers, etc.) does not show, in an opposite, it's completely blank and ugly. Even after following the tutorial on setting up this particular theme

3. The footer menu disappeared and won't show again
4. good news, the blog looks much better, but that's it

Please refer to this screenshot:

How can I fix it?
Or, is it maybe better to start with this new theme from scratch? Just if possible using the already existing blog posts?

Thank you very much.


Sign In or Register to comment.