Mobile and Desktop Versions?

Ironmindhunting · August 2017

HI,

I have been using be theme for a couple years now and recently I built a new site for a client. After the build we checked it on mobile and both of our phones came up with the oldest version of the site. On the bottom was listed a "mobile" and "desktop" version link. I cannot find anywhere to turn off this function. I built the site in a manner that would not require this type of switch over.

Thanks,

Bryan · August 2017

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

Ironmindhunting · September 2017

thepusharchery.com

the site has been live since last night

Bryan · September 2017

Thanks for the link. However, we didn't found anything wrong. Please show us on the screenshot, what is happening exactly because right now it is not clear.

Ironmindhunting · September 2017

Ironmindhunting · September 2017

There isn't an easy way to upload a photo to your forum here so I have uploaded the file to my wordpress media. I hope this works.

https://www.thepusharchery.com/img_2963/

Ironmindhunting · September 2017

I don't even have this image in my media because its been erased. I have already cleared my cache.

Ironmindhunting · September 2017

This is what is should look like

Bryan · September 2017

This is how it looks for us.

http://prntscr.com/ggv6rx

Maybe delete your browser cache.

Ironmindhunting · September 2017

On safari mobile and google chrome mobile it is still showing. I have cleared both cache 2x. Please advise. Thanks

Ironmindhunting · September 2017

Please review on a mobile device otherwise it shows fine.

Bryan · September 2017

We checked on a mobile emulator and it looks like this:
http://prntscr.com/gl0j0u

Ironmindhunting · September 2017

Are you pulling up the image url i sent you or the site itself? It looks like your just pulling up the image url and as i explained above its the home page url: ThePushArchery.com, on safari and chrome mobile browser that isn't working correctly.

Bryan · September 2017

Yes, it shows the old website but this is not theme related. You have to contact your hosting provider and ask if there are any redirects on yout htaccess or maybe just some nasty cache going on that is blocking the changes.

Mobile and Desktop Versions?

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