Problem with SSL

BayernBB

Hi,

I have two probelems with migration to SSL:

1.) I can not change any theme settings anymore (Logged in, deregistered and registered theme, logged out and logged in again with https:// I can edit my theme settings
2.) Google tells me the URL https://www.bb-bayern.de is not save. Why?

And I can not update the theme to 20.5.1 - during the update process the messages occurs, that the package is empty.

Thanks for your help

Uli

Bryan

Hello,

the SSL settings must be send to your hosting provider, we cannot help you with this. You have to fix that first for the theme to work correctly.

thanks

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BayernBB

The SSL works BUT the theme oprions can not be edit.

I can not Import a settings file, I can not edit nothing... If I click on theme options the screen is empty.

https://www.bb-bayern.de/wp-content/uploads/2017/09/betheme-empty.jpg

Thanks a lot for help

Bryan

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice! If you are chatting with support via email please do not post here.

Thanks

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