I cant Update
I am having issues during update
I tried maybe 20 times
Downloading update from http://api.muffingroup.com/theme/download.php?code=af12bfb3-a0ba-xxxxxxxxxxxxx…
Unpacking the update…
Installing the latest version…
Theme update failed.
I tried maybe 20 times
Downloading update from http://api.muffingroup.com/theme/download.php?code=af12bfb3-a0ba-xxxxxxxxxxxxx…
Unpacking the update…
Installing the latest version…
Theme update failed.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice! If you are chatting with support via email please do not post here.
Thanks