Slider Revolution plugin install - unpacking package
Hi there,
In order to install the pre-built BeVideo website I need to install the Revolution Slider plugin.
When I try to do so, however, the installation gets stuck at the 'unpacking the package' phase.
What could be the reason for this?
Many thanks
Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice! If you are chatting with support via email please do not post here.
Thanks
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice! If you are chatting with support via email please do not post here.
Thanks