Theme Registration

edited September 2017 in Theme support
Hello

I have previously used my theme registration code on other sites and I am now trying to use on a new site. I can't fine BeTheme installed on any of my other sites becuase when I change theme I remove the old one.

Now when I input my theme registration code I face the following issue:
Purchase code already used. Please deregister purchase code and remove theme folder on: 77.104.149.190

However I have searched all of my websites and I have searched the server for the betheme folder and nothing is to be found.

Can you please advise on how to rectify the issue?

Thanks

Callum

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