Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.


Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .


NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.


IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Can't Install Revolution Slider

Hello,

We bought a new license for a website that we are redesigning. First we tried to work on the existing installation, changing the previous theme by BeTheme and it was impossible to install the plugin. We thought that maybe it was the server so we tried to make a website from scratch on our server (where we have other Betheme running) and also had the same problem. Is something happening with this plugin? We have seen other posts in the forum where there seems to be problems too.

We need to move forward urgently with this issue, we look forward to your response, 

Thanks.

Claudio

Comments

  • Please sign in to see answear!
  • Hi,
    i got the same problem. First it is loading and loading and loading. A long time. And then i got this:
    Download failed: cURL error 28: Operation timed out after 300000 miliseconds with 5601919 bytes received.
    But i am using Revolution slider already for another BeTheme Homepage on the same server.

    Moreover when i want to install it over BeTheme -> Install Plugins , there is above written: If you are not sure about server's settings and limits, please activate necessary plugins ONLY

    Please help me!
    Thanks. Marv
  • Please sign in to see answear!
  • edited July 14
    Hello,

    I had the same problem!.

    I had several licenses of BeTheme and this is the first time I can't install this plugin in a server.

    Can you help me?

    Thanks in advance.

    Regards,
    Julian
  • I tried another time and the problem is solved.

    Regards
Sign In or Register to comment.