Cannot install pre-built websites or bundled premium plugins
1) Selecting to install a pre-built website within the theme results in a blank white page appearing within the wordpress backend. It does nothing else irrespective of the pre-built website being installed.
2) Selecting to install a bundled premium plugin such as revolution slider or Visual Composer results in the following messages:
Downloading install package from http://api.muffingroup.com/plugins/download.php?code=BLANKED OUT OF PURPOSE&plugin=js_composer…
3) The 'store' pre-built website requires mailchimp to function as intended yet selecting to install mailchimp forwards me to a search for "
MailChimp Forms by MailMunch". This reveals 2 plugins - Mailchimp forms by mailmunch and mailmunch - grow your email list. Installing and activating both these and the standard mailchimp plugin still leaves the pre-built website still requiring the installation of mailchimp.
I have no issues installing other plugins or themes and the server and wordpress environment get full green ticks.
Any advice for correcting these issues would be welcome.
Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
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Thanks