I created a new revolution slider and BeTheme ignores it

chadjeff1

I created a new revolution slider and no matter how many times I try to select it and change it on the home page, BeTheme ignores it.  I saw another discussion about this and there was no published answer to the individual.  www.gramazin.com. 

Bryan

Hi,
please first try to disable all plugins except RS.
thanks

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byimage

i select in MEDIA of MUFIN BUILDER the revolution slider created, but saving the page it didn't remain.

Bryan

@byimage
Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.

Thanks

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byimage

Thanks sent all request, wait for answer.