Theme Options Page is blank

Gesine_Liebold

Hi there,

I just installed Betheme for the first time. Everything is fine so far except for the fact that I cannot select any theme options: I am led to a blank page after clicking on Betheme >Theme  Options. How can I fix that??

Thanks in advance!

Gesine

Bryan

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.

Thanks

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Gesine_Liebold

Hi,

thanks! I've written you an Email as you suggested. 

Gesine