Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.


Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .


NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.


IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Changed Domains/Trying to Deregister BeTheme

Hello,

I am having problems updating BeTheme as well as plugins that are used by BeTheme, I believe the issues have to do with the fact that I migrated our site to a new domain and so I think I need to deregister and then re-register BeTheme, however, when attempting to do so I get this message:

"Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page."

I've looked around to see exactly which form this is referring to but I can't find where I'm supposed to go to message you guys so I am posting on here in hopes that someone will point me in the right direction.

Thank you.

Comments

Sign In or Register to comment.