I am trying since days installing the Layer Slider but all I receive is an error messages
It says...
An error occurred while installing Layer Slider: Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
Hi, This error "The package could not be installed. The package contains no files." means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send a request thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
Notice! Please attach your license key in the message. thanks
there might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probably causes:
- there is not enough memory on server side and only your admin/hosting provider will be able to check this in logs - your server might not support uploading different files than .zip format - there is not enough space on the disc of your server
In above cases, you need to contact with your admin/hosting provider. Just in case, we include few links below that may help you as well:
Comments
This error "The package could not be installed. The package contains no files." means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send a request
thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
Notice!
Please attach your license key in the message.
thanks
there might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probably causes:
- there is not enough memory on server side and only your admin/hosting provider will be able to check this in logs
- your server might not support uploading different files than .zip format
- there is not enough space on the disc of your server
In above cases, you need to contact with your admin/hosting provider. Just in case, we include few links below that may help you as well:
https://wordpress.org/support/topic/pclzip_err_bad_format-10-unable-to-find-end-of-central-dir-record-signature-1/
https://wordpress.org/support/topic/incompatible-archive-pclzip_err_bad_format-10/
https://wordpress.org/support/topic/pclzip_err_bad_format-1/
https://stackoverflow.com/questions/17771578/wordpress-theme-upload-error-pclzip-err-bad-format
thanks