fatal error during activation
Hello,
Unable to activate the extension "Revolution Slider".
The extension could not be activated because it triggered a fatal error.
Here is the message I have.
Thanks in advance,
Fatal error: Uncaught Exception: fetch - <b> Table 'xxx.fa_revslider_css' does not exist </ b> <br> --- <br> Query: select * from fa_revslider_css where handle =' .tp-caption.medium_grey in /home/xxx/xxx/www/wp-content/plugins/revslider/includes/framework/functions.class.php:14 Stack trace: # 0 / home / xxx / xxx / www / wp-content / plugins / revslider / includes / framework / db.class.php (26): RevSliderFunctions :: throwError ('fetch - <b> Tabl ...', -1) # 1 / home / xxx / xxx / www / wp-content / plugins / revslider / includes / framework / db.class.php (41): RevSliderDB-> throwError ('fetch - <b> Tabl ...') # 2 / home / xxx / xxx / www / wp-content / plugins /revslider/includes/framework/db.class.php(145): RevSliderDB-> checkForErrors ('fetch') # 3 /home/xxx/xxx/www/wp-content/plugins/revslider/includes/operations.class. php (1237): RevSliderDB-> fetch ('fa_revslider_cs ...', 'handle =' .tp-c ... ') # 4 / home / xxx / xxx / www / wp-content / plugins / revslider / public /revslider-front.class.php(410): RevSliderOperations :: importCaptionsCssContentArray () # 5 / home in / home / xx x / xxx / www / wp-content / plugins / revslider / includes / framework / functions.class.php on line 14
Comments
Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Hope above steps would help you a lot.