The following themes are installed but incomplete ( error message "Stylesheet is missing.")

thindo

I cannot install the betheme.zip in my Wordpress.

I can upload successful as screenshot below

Bryan

Hello,
you are porbably installing the wrong file. Please unzip the package and there you will find the betheme.zip file which is the correct theme file to install.
thanks

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thindo

I used the correct file, please see the screenshot at https://www.mediafire.com/file/c3f99w19dq3e1u7/2017-12-08_17-55-07.png but it show the error as the screenshot at https://www.mediafire.com/view/9btgn3dyhc8h4cl/2017-12-08_17-51-41.png

Bryan

We think that your are uploading the zip file into the FTP, this is not correct.
Please follow this instruction.
http://themes.muffingroup.com/betheme/documentation/

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thindo

Hello Muffin support,
What was wrong with you?
The first comment you wrote "you are porbably installing the wrong file. Please unzip the package and there you will find the betheme.zip"
I took the screenshot which shows I used the correct file.
The second comment you wrote "We think that your are uploading the zip file into the FTP, this is not correct."
so I would like to confirm that I used the correct file and follow your instruction  (go to Appearance > Themes > Add new > Upload)
Please help.

Bryan

Please send us WordPress dashboard and FTP access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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thindo

I have sent the information thru the contact from.
Please check.

thindo

Hello Muffin Support,
Did you take a look my WordPress dashboard

Bryan

We tried to upload the theme but it did not upload correctly and timed out. Then we check your server settings and it looks like you have limits.

1. PHP version is very old
2. max_input_vars, memory_limit and max_input_time are all too low.

Please contact your hosting provider and increase those settings, then you will be able to use the theme properly.

thanks

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thindo

Hello,
I have increased the settings as below:
memory_limit = 256M
max_input_vars = 5000
max_execution_time = 180

Please let me know the PHP version which betheme required

Thanks

Bryan

Hi,
it is best to use php 7.0 with the newest version of wordpress and betheme.
thanks

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