Notice! 1. If you are chatting with support via email, please do not post here. 2. Attach your license key and the WordPress admin login credentials. 3. Send a link to this discussion, so the email support knows where to look.
mariexblub Yes please follow the instructions and send the file. But the answer below should be the same for you. rrmth2 Please contact your hosting provider and increase the max_input_vars as well as memory_limit values.
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.
Thanks
Yes please follow the instructions and send the file. But the answer below should be the same for you.
rrmth2
Please contact your hosting provider and increase the max_input_vars as well as memory_limit values.