Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.


Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .


NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.


IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

cannot upload plugins

I am an absolute beginner, and just starting with wordpress
 I managed to get XAMPP on my Mac an downloaded Wordpress (NL-version). It worked but since it is more complicated then I thought, I bought Bethemes hoping thing would be simpeler using all the just plugins and stuff.
However, I can upload the betheme folder (file or whatever it is called), but the second step to install the plugins does not work. I get a fault message that wordpress does not have access to the server. I tried start all over again, loaded an newer version of XAMPP 7. something, but nothing works. I AM STUCK !!! Ever since I uploaded Bethemes i can acces wordpress under xampp but I cannot change anything. PLEASE HELP

Connectie informatie

Om de gewenste actie uit te voeren heeft WordPress toegang tot de webserver nodig. Vul je FTP-gegevens in om door te gaan. Wanneer je deze gegevens niet meer weet, kun je contact opnemen met je webhost.

Soort verbinding

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