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Pre-built website doesn´t import media

Hi,

I try to install pre-built website "stylist" but I have a problem with media import (images etc.). After installation there are not images that we can see in demo version (no pictures, no logo...). I installed another pre-built website (f.e "artist") and this works perfect with all images. How can I solve it?


Thanks!

Comments

  • edited February 15
    For me none of the available prebuild theme can install correctly. No image, no video... . 
    I have Betheme version 20.8.4.1 and i have the revolution slider installed and activated.
    I am trying to install theme wedding videos pre-build theme
    Did anyone figured out how to resolve this issue?
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  • Hi,

    everything in my stystem staus is OK. I wrote in first mail: "I installed another pre-built website (f.e "artist") and this works perfect with all images."

    And now? How can I solve it?

    Thank you

  • my betheme status is looking fine. Actually i increased all the limits:
    memory_limit 2000M
    post_max_size 1000M
    max_execution_time 300
    upload_max_filesize 1000M
    max_file_uploads 2000

    From my betheme system status this is what i see:
    • Server Info Apache/2.4.18 (Ubuntu)
    • MySQL Version 5.7.21
    • PHP Version ok 7.0.25-0ubuntu0.16.04.1
    • PHP Memory Limit ok 2 GB
    • PHP Time Limit ok 300
    • PHP Max Input Vars ok 5000
    • WP Max Upload Size 1,000 MB
    • cURL ok
    • DOMDocument ok 
    When i go to my media, i see 39 items. photos and videos. but still noting appears from the home page. (no videos; only plain text). Again i want to install  wedding videos theme.
    I grant write permission to everyone on wp-content folder and sub folders. 
    From Settings > permalinks, my common settings is set to custom structure (was like that since the begining) with these: /index.php/%year%/%monthnum%/%day%/%postname%/ 
    What am i missing? 
    Thanks
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  • what do you mean by on the same server?
    I install the theme from my wordpress dashboard. 
  • Ok I now know what is going on but I can't explain why it is happening. 
    When I install the pre-build theme, i get all the media in folder: wp-content/myimages
    When I browse to the site, it tries to load the media from wp-content/uploads and it cant find it.
    why is it happening and how to correct it?
    thanks a lot for your help
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  • Hellooooo
    Did you read my comments? I do not have another site... 
    I am not Claudia.
    Please read carefully before answering. 

  • Also, 
    Do you realize we are businesses trying to use your solution? It's been days now that we are trying to go through this and you are not really helping us... 

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