Upholsterer Theme pre-built install does not import properly!!

edited March 2018 in Theme support
I have tried multiple times to upload the pre-built Upholsterer theme, but none of the content comes over. The url is https://alarmscreensco.wpengine.com
What I am I missing? I've installed and uploaded all the recommended plugins, but still no joy. Can anyone please help? Thanks!

Comments

  • Hi,

    Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

    Notice!
    1. If you are chatting with support via email, please do not post here.
    2. Attach your license key and the WordPress admin login credentials.
    3. Send a link to this discussion, so the email support knows where to look.


    Thanks
  • Ok, I have created and sent the file as requested. Please send a prompt reply as I wish to get this website completed asap. Thanks!
  • I'm facing the same problem as you do. Any update / fix for that?
  • cassia_ro
    Please follow the same steps as presented above.
    thanks
  • edited March 2018
    I was 100% UNABLE to import ANY pre-built website onto my host server at WP Engine. So I imported it onto a local server Wordpress installation and then migrated the site to my WP Engine host. That worked. The issue is that you need to get your host to allow these 2 server changes:

    - max_input_vars variable is set to 1000 while should be minimum 5000 or even 10000 (depends how large pages you are planning to build)

    - max_execution_time is 60 right now while should be minimum 180

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