BeTheme Crashed, Why? Please help?

edited March 2018 in Other

Dear BeTheme Supporter Team,

We actually are really happy with BeTheme but there is a huge disturbance right now:

Out site is http://www.szenario-zwei.com 

Today, suddenly BeTheme looked completely different:

fonts completely changed, 

 blog design looks completely different

Layout “boexed” changed to “full with”

logo disappeared, sidebar changed 

As we hugely relay  on our webpresence we are currently working as fast as we can to change all the settings manually. 

It almost seem that the settings are back to "standard" again but why?

Exactly the same issue happened also a few months ago and was resolved by our manual changing.

We really urge you to please tell us why this happened and how we can prevent this disturbance to happen again, as it really troubles us.

Best regards,

Lena Kager


[EDIT: we now managed to obtain nearly the origin form of our layout... However, if that design-crash happens on a regular basis, (as it did some months ago) we would like to know how to prevent that]

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