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serious issue registering license

Hi

Tried everything - unable to register my purchase/license key

Can someone please help?

Thanks

Comments

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  • Hi, I have, it says:

    {"error":"No registered licenses for this purchase code and username"}
  • hi - can anyone help with this please? I have double checked, and entered the correct themeforest username, and also have entered the correct license key

    Thanks
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  • I have tried entering it and it comes up with an error

    cURL error 28: Connection timed out after 10003 milliseconds
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  • Hi
    I have checked with the hosting people, They have replied the following;

    It has been determined that the cURL version is 7.36.0, and the SSL method is 
    supported.
    There is no issue with the hosting to cause this.
    Please contact your theme support.

    Can you please login and check for me?
  • This is the error

    WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => cURL error 28: Connection timed out after 10002 milliseconds ) ) [error_data] => Array ( ) )
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