BUG - contat section Watchmaker template

kaerjek

Im using the watchmaker template and when I edit the info on the contact card it disapear with the picture, parallax effect and background.

Please, how can we go about this?

Bryan

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks 

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Bryan

Hey,
we checked your server settings and we suggest increasing the value of max_input_vars to about 5000, also the memory_limit value is a bit too low, if you use a lot of plugins it may cause trouble in the future.
thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

kaerjek

Just cant do it......I did try wit php.ini on htaccess, etc....i dosent accept the limit, can you help me out?

kaerjek

ok, limit is sorted, changed it to 5000, although error continues on the page, same as i send on e-mail.....

kaerjek

ok, reinstalled everything and it seems normal now.....cheers