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Urgent - Section on Muffin Builder doesn't Update

Hello,

I hope you're all well. We've been using BeTheme for a while and we love it. However, we recently started prepping for launch which we want to do this April 15th and found out that a section in muffin builder doesn't update. We change the background image, custom ID, and padding, and click update but it simply refreshes the page and none of the changes are saved. Please send help! What could cause this? How can we fix it?

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