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Not able to update theme

Hi there, 

I have the new version of the Envato plugin installed on my site, 2020pestintervention.com and am not able to update the theme like I have been able to in the past. I have Betheme installed in my other site 2020pi.net and I was able to update it yesterday just fine. When I go to update the theme it says: An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Can you please advise? Thank you!

Comments

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  • Hi Bryan, 

    I have two websites that use BeTheme but each one has their own license key (I bought the theme twice) so unfortunately that isn't it. Unless I misunderstood your original reply message, can you please provide me with another solution? 
  • Actually, I checked the tool, and it says the license which is supposed to be for 2020pestintervention.com is under the temporary domain name http://f7b.ed4.myftpupload.com that I build the website on. Does this mean I have to deregister the license with the temporary domain and then re-register it with the correct domain name of 2020pestintervention.com? If so, can you please explain how to do this?
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  • I was able to update the theme, thanks for your help!
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