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Multisite dont work?

Hello, with my hoster we test more times but the multisite function dont will open?
Its maybe a plugin or what?
I have other options for network installation there? There is no option for Subdomain etc. 

There is written now only: Warning: An existing WordPress network was found.

Please complete the setup steps. To create a new network, you must clear or remove the network database tables.

But there is not WEBSITES? Its the same more? My hoster dont know that, too?





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