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Layer Slider Won't Install

Hi,

I was surprised not to find other instances of this in the archives.

The Layer Slider installation fails, and says that the plugin contains no files. I am installing the custom plugin version that comes with the theme. Thanks for any help.

The page is dogdementia.com and I host with WP Engine. Image of error message below.


image





Comments

  • Please sign in to see answear!
  • Hi,

    Thanks for the info.

    I was indeed able to log into the tool and saw that I had Layer Slider licensed for the staging site of my website.  I went ahead and deleted the staging site a few hours ago. Now the tool says I have no registered licenses, but I am still unable to load the plugin. Same error message. Any other tips?

    Thanks,
    Eileen
  • Please sign in to see answear!
  • Thanks! Deregistering and reregistering worked. I had to SFTP in to delete a folder that had been created in one of the failed installs, but then I was able to install the plugin. Thanks again.
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