Only 1 support name possible?

oubifahrni

Hi

I am working together with someone else on a website. He has purchased the licence and it is his email associated with it. That is generally not a problem, as we can use his login into the support forum. But if you want to sent a private message with login details, like I want to do, then the Envato website doesn't like the double login from a different location. This is all very annoying. Is there a way to attach 2 support accounts to 1 licence so we can both have access?

Thanks

Thomas

Bryan

Hello,

Sorry Thomas but this will be not possible.

You cannot merge accounts.

thanks

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