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code register

Good morning,
I asked for support for this problem as early as last week but with the tools I was provided I did not solve the problem.
I have the theme installed on my site and registered in the name of the company that has made it to me but I am not allowed to make updates because it is linked to another domain.
So I bought a license but when I try to delete the code from the theme gives me error (http://api.muffingroup.com/licenses/ ). You have provided me with an instrument which, however, also gives me back an error.
How should I get this code I paid regularly?
Can you help me please?
Thank you.

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