Theme update not working
Hi dear support,
I'm not beeing able to update the theme on my client's website.
Theme was used on the production server but I have de-registered it from there.
I'm not beeing able to update the theme on my client's website.
Theme was used on the production server but I have de-registered it from there.
"
Updating Theme Betheme (1/1)
Downloading update from http://api.muffingroup.com/theme/download.php?code=*…
Unpacking the update…
Installing the latest version…
Theme update failed.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
Disabling Maintenance mode…
All updates have been completed."
Please let me know what's causing this issue and how can we update it?
Thanks in advance.
Comments
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
thanks
I have bought betheme two times - to be used on two different times.
And when I check using the tool you've sent me it shows the same domain (for which I bought the theme first time) associated with both license keys.
Can I get a direct support, please?
It's urgent.
Thanks!
It's quite urgent and I'm still struglling with it.
Thanks.
I am not able to do this. Otherwise I would not kindly ask you to do it for me as I am doing for third time already.
https://themeforest.net/user/muffingroup
Please help.