I saw the other discussion where it is recommended to purge the cache, but I don't find that option anywhere on the Wordpress dashboard.

Any other suggestions?

Is it possible to only show relevant filter options that match the current category?

For example, one category may be for shoes and want to show a "brand" filter.

I'd like only brands that are assigned to products in "shoes" to appear here... not ones that don't make shoes that are in use for clothing.

Right now, an option to filter by brand is showing, but clicking on it shows no results. The option would be best excluded to avoid this poor UX.

Also... could we have the below options moved from the overall element into the individual filters? It would be good to have control of each one to show/hide:

Finally, where there's a "See more", can we have control over whether this shows on a per-filter level?

The price table page on my website isn't loading on mobile. What could be the problem?

Backend:

Frontend:

I am using Betheme templates and dynamic post meta fields to display CPTs on my site. Any line breaks added to WSIWYG fields do not appear on the posts. I found a workaround by adding <br> tags with the field in text mode. However, if I toggle the field to visual, the code is stripped.

Our developer looked into a potential WordPress or ACF issue and here are his findings:

• ACF saves the value correctly in the database, including the HTML (<br> tags).
• A standard WordPress template/PHP output renders the content correctly.
• A default WordPress editor behaves as expected. https://lasbdc.jcwcreative.com/test/
• The issue only occurs when the content is rendered through the BeTheme template used for this CPT.

Portolio element at the right of the page

Active filters element over the portfolio element

Filter form at the left side of the page with 2 items: 1 input item and 1 radio item to filter by category

The filtering is working only by pressing the submit button. When selecting the radio item (Categories) the page does not submit or filter automatically. The submit on change is a must since the user is getting confused as he/she expects the filter to occur immediately after checking the category.

Thanks in advance

The Insert Button for Images in Media Gallery is not visabale in all my cient websites since the newest Wordpress Update. On new Websites and also in older ones. Do you know, how to fix this?

Thank you.

I started my site using staging: wordpress.p706642.webspaceconfig.de but now its directing towards: https://www.stroex.media/.

I am unable to de-register theme from http://api.muffingroup.com/licenses/ on wordpress.p706642.webspaceconfig.de and re-register it at https://www.stroex.media/ as it shows the theme files are still being used, however I complelty removed the theme from staging now and changed the theme. Still the same error.

Hello,

I am experiencing an issue with the BeTheme demo importer on a fresh WordPress installation hosted on your platform.

Website:

https://mangustuudio.veebilahendus.ee

Problem:

When I try to import any BeTheme pre-built website, the importer starts loading but never completes. It remains stuck indefinitely without displaying any error message.

What I have already checked:

• WordPress is a fresh installation.
• BeTheme license is activated.
• AJAX is working correctly (/wp-admin/admin-ajax.php returns "0").
• PHP version was changed from 8.4 to 8.3 for testing.
• PHP Memory Limit: 512 MB
• PHP Time Limit: 600 seconds
• PHP Max Input Vars: 5000
• Upload Max Filesize: 128 MB
• cURL is available.
• Imagick is available.
• No significant additional plugins are installed that could cause conflicts.
• BeTheme System Status shows all required settings as OK.

Server Information:

• Web Server: Apache
• PHP Version: 8.3 (also tested with 8.4)
• PHP Memory Limit: 512 MB
• PHP Time Limit: 600
• PHP Max Input Vars: 5000

One thing I noticed in Site Health is that OPcache appears to be full:

• Opcode cache memory usage: 128 MB of 128 MB
• Is the Opcode cache full? Yes

Could you please check the server logs and verify whether any ModSecurity, WAF, firewall, PHP, or server-side restrictions are blocking or interrupting the BeTheme demo import process?

If possible, please review the error logs for this domain during the import attempt and let me know if any errors are being generated.

Credentials:

https://mangustuudio.veebilahendus.ee/wp-admin/

[removed by moderator]

Thank you in advance.

Best regards,

Steve

I purchased a license key, but it's not working on my website. Could you please check my account?

When I check the license, this is the message I receive, even though I just purchased it.

After updating to the latest BeTheme version, my homepage stopped working and the BeBuilder editor does not fully load for this page. All my other pages (contact, about, services, blog) work perfectly on the new version. Only the homepage is affected.

I have temporarily reverted to the previous BeTheme version, which makes the homepage work again. So the homepage builder content itself is fine on the old version, but something in it is not compatible with the new version.

What I observe: In the BeBuilder editor the homepage loads correctly up to and including my FAQ section (accordion element), and then stops there. The page uses several Global Sections.

My question:

Could you please look at what is currently built into my homepage and tell me which element or section is not compatible with the new version? I would like to know exactly what is causing it, so I can fix or rebuild that specific part and then safely update to the latest version again. I prefer not to stay on the old version for security reasons.

Environment:

• WordPress: 6.9.4
• BeTheme: reverted to 28.4.1.1 — issue appeared on 28.4.4
• PHP version: 8.4.12
• Child theme active: betheme-child
• Homepage uses Global Sections

Thank you for your help.

I have the feeling that some content / sites dont rank so good on Google.

I love the BeBuilder and have a question, what Element is better for Google to read the Text: Visueller Editor or Column Text Element?

Thank you :)

On a site with a closeable header notice section that also uses WP Rocket with "Delay JS" enabled, the section is hidden on load; then appears when a user interacts with the page.

The entire page therefore moves down when a user tries to do something.

Is it possible for this to operate alternatively, without needing to allow the entire theme scripts.js file to execute on load?

You can see this at https://tinyurl.com/3cm677n7

Thank you.

I use the Events Calendar Plugin and BeBuilder.

I made a template for blog archive. but this will not show when de Events Calendar is active.

How can i solve this?

this is the blogpage:

This is the template:

Thanks!

Regards

Roy

My website, as shown in the image, doesn't display on mobile devices. What could be the problem?

https://sosdatarecovery.com.tw/customer/

I am currently using your Clothing 3 template and setting up Google Tag Manager (GTM) for my store. I am running into a critical issue where e-commerce tracking is broken, and I suspect it is due to missing standard WooCommerce hooks in the template layout or something?

The Issues:

1. Ecommerce evens Do Not Fire: In GTM Preview mode, no e-commerce events trigger when a product page loads. The data layer completely lacks the standard object for product views.
2. add_to_cart is Inconsistent:
   • When I click the mini-cart widget in the upper right corner, the add_to_cart event fires correctly.
   • However, when I am directly on a product page and click the main "Add to Cart" button, the event does not fire at all.

What I Have Already Tried:

• I am currently testing the setup via Google Site Kit.
• To isolate the issue and avoid conflicts, I completely deactivated Google Site Kit and tried inserting my GTM Container ID and Tag Snippet directly into the SEO Page settings provided by your theme. Unfortunately, tracking still did not work through that method, so I empty them all and reactive the google sit kit.

Because the mini-cart widget works but the main product page doesn't, so I am quite confused, and I tried a lots of ecommerce tags such as purchase, begin_checkout, view_cart, add_payment_info and so on, did not work as well.

Greatly appreciate your help!

I’m having an issue on multiple websites using BeTheme. The heading colors and link colors are not displaying correctly. In some cases, they appear transparent or almost invisible, which makes the text unreadable.

I already checked the Theme Options and color settings, but the issue is still happening across more than one BeTheme website.

Could you please advise what may be causing this issue and how to fix it safely? Is it related to a recent update, browser compatibility, or a CSS conflict?

I can provide website URLs, screenshots, and admin access if needed.

Best regards,

Dexef Web

PageSpeed ​​scores are good, I removed the images from the demo, changed the logo and other logos, but the scroll spins for a long time when the site is clicked. What could be the reason for this?

For some reason the About Us page is formatted differently than every other page on the site but they have the same structures. Please help me with formatting on the About Us page being the same/consistent with the Services, Regenesis Insights & Contact pages. Please see screenshot for further explanation.

Services page (correct format):

Regenesis Insights page (correct format):

About Us page (incorrect format):

Please make the About Us page mobile formatting like the Services, Regenesis Insights & Contact page mobile formatting so it is consistent across the site.

Use the following information to view the site:

username - regenesishw

password - 6c8074bc

https://careers.mycarpal.net/find-a-job/

dragoforneria.it

How can I fix it asap?

best,

Civico31

Hello Support Team,

we are currently experiencing an issue with the mobile responsive view of our website:

https://flint-digital.de/

The mobile view had already been visible and working before, but since a few days it is no longer displayed correctly. The issue occurs on mobile devices / in responsive view.

I have attached screenshots showing the current problem. Can't see header and content.

Could you please check what might be causing this and help us restore the correct mobile display?

Thank you in advance.

Best regards,

Aaron

I have finished a site on my develp wordpress server (and domain) now I need to copy all site in an existing wordpress site:

1. Is there a correct procedure/plug-in to copy from my develop site and also to reset exising template/data on target server
2. Licenze key, I want to maintain my license on my develop server and buy a new license, can I put/replace license key directly on production server whiout remove my license on develp server

Thanks in advance for any clarification.

Cristiano

https://di-mn.org/members/

There are no issues with any other plugins, I already deactivated unnecessary plugins.

Presently am working on my temporary domain, once we done with our website creation we will move to original domain.

Please resolve this issue asap. (I used Becustom plugin to change the title of the plugin etc, based on our requirement)

https://indigo-pheasant-830734.hostingersite.com/

We want to show multiple markers on a single map using a loop of dynamic data.

Can someone help me?

Thanks