Muffin builder don't load completly

gattro

Hi team,

I have a site in italian and french using WPML. In admin, if I open the french home page everything is fine, but when I try to pen the italian version page stop before the "layout" section and I can't edit the page.

There's the site: http://www.paris-pocket.com

Can you help me please ?

Thanks a lot!

Elena

Albert

Hi Elena,

please show us where exactly the problem is because we do not see anything.

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gattro

Hi, yes I'm sorry ! The problem is on admin actually.

This is the french home page that is OK:

https://drive.google.com/open?id=0B22wakeo1mj0bW5kWTgwemVpUlN6aW55VEpmUUs5LVNVdjBj

And this is the italian one (don't load after "testimonials" section and don't shox "layout" section, etc...:

https://drive.google.com/open?id=0B22wakeo1mj0bWhlZl8wNWlQRzNKVnh5TjJORWwxVFFIS0RB

Thanks !

Albert

The links you sent, does not work. To send images we suggest to use services like http://pasteboard.co/

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gattro

Frech home page: http://pasteboard.co/2kC0ylWC.png

Italian home page: http://pasteboard.co/2kC2TA3c.png

thanks !

Albert

Ok, we think that we know where the problem might be. It could be related with limits on server side (especially max_input_vars variable). We suggest to check Appearance > System Status section where all server details listed are. All details about it you can read on http://forum.muffingroup.com/betheme/discussion/7689/muffin-builder-items-or-page-options-can-not-be-saved-max-input-vars

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gattro

Hi, my max_input_var is 5000, where I have to add the line php_value max_input_vars 10000 on htaccess ? Anywhere in the file is good ?

thanks !

Albert

5000 sounds good but we can not guarantee that it would be enough in your case as different server is different. This value can be increased by your admin only so you need to contact with him. However, if this won't help, please ask him to increase the following variables as well: upload_max_filesize, max_execution_time, post_max_size and memory_limit

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gattro

Ok thanks, I'll try to contact my admin. Sounds complicated... :-(