Visual Composer doesn't work

Hi! 

I'm experiencing an issue with visual composer. I'm trying to create my page with this plugin but when I add content it doesn't appear in the backend editor or in the frontend editor. But if I update the page, if it appears to me that I have created content, obviously without any format because it doesn't let me work on that. I attached some images. https://ibb.co/f1Z00R https://ibb.co/i6zpum
Is there a problem with the plugin? What could be happening?

Thank you for your support.


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