Video at background doesn't auto play

Nastya_Zot

Hello, I've got a site builded with Muffin Builder.

The site is: www.fresh-media.co.il

At the end of a Home page, I've got a contact form and at the background of it video, that I uploaded via Media at wordpress. At the begining it was playing automaticly, but now it doesn't autoplay.

Pablo

Hi,
the autoplay function is disabled on most of the modern browsers these days. You can only autoplay videos without sound.
This is blocked by the browser and we cannot help you with this issue.
More information about the recent changes here:
https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
thanks

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Nastya_Zot

Thank you,

But my video doesn't have sound, and I see at your "pre-builded" websites that you got an autoplay background sections, how does your website hasn't been blocked?

Example, https://themes.muffingroup.com/be/snapshot/

Pablo

We uploaded it as the MP4 and OGV HTML 5 background video of the section.
If you make it this way, then it will work because this option automatically remove the sound from video
http://prntscr.com/lo359t
Cheers

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Nastya_Zot

Okay, thank you!