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Sidebar Won't Display

Hi, I'm working on a site using WP 5.03 and Betheme 21.0.3 (recently upgraded from 17.x). I cannot seem to get the sidebars to display. I've taken the following troubleshooting steps:

  • Deactivated all plugins
  • Reset Betheme options
  • Cleared browser cache
If I set up a page to show a sidebar, it will in fact add the spacing for it. However, the sidebar itself will not display. For example, I've set up a custom sidebar for my WooCommerce shop page:
http://karks2015.pairserver.com/jhs/catalog/

If I try to set up the sidebar in Theme Options > Blog Portfolio and Shop, the setting is ignored. If I set the sidebar up within the page itself, I get the spacing for the sidebar, but that's it.

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