Can't install required plugins

estudiobrandon

Hi, Im trying to install the required plugins, and Im having trouble with Layer Slider and Revolution slider. 

Here is the message I get after the failed installation 

Descargando el paquete de instalación desde http://api.muffingroup.com/plugins/download.php?code=3e1bde98-b377-40a2-a181-19d34fcf5b45&plugin=LayerSlider…

Descarga fallida. cURL error 18: transfer closed with outstanding read data remaining 

Hope you can help me

Pablo

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.

Thanks

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estudiobrandon

Hi Pablo, 

I've just sent you that info and I wait for your help

Regards!

estudiobrandon

Hi Pablo, I've just solved this issue. It was the max_execution_time that was setted under 180

I hope I did not waste your time

Regards!

Bryan

Hey,

we are glad you made it work. No time wasted, dont worry. We are here to help.

cheers

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