Betheme is down after update and I couldn't install in again

hirmako

I did an update of the theme and since then it is no longer installed and cannot be installed anymore. Only the child theme is still installed.

When I try to reinstall the theme, either the message "The uploaded file exceeds the maximum size of upload_max_filesize that is entered in php.ini" appears. (in German) or that the file path is no longer valid. What can I do?

Thanks Bernd

Pablo

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.

Thanks

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Bryan

This is a very knows issue in Wordpress and has nothing to do with the theme itself.

You can google this and you will get thousands of tutorials.

Here is one:

https://www.cloudways.com/blog/increase-media-file-maximum-upload-size-in-wordpress/

cheers

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