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I can't instal pre-built website

When i tried to instal website theme, i have the error:
(Portuguese): O site está passando por dificuldades técnicas. Verifique a caixa de entrada do e-mail do administrador do site para obter instruções.
(Translated):  The site is experiencing technical difficulties. Check the site administrator's email inbox for instructions.

I tried some different themes, but not work.
May you help me?

Comments

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  • I tried to disable the plugins, but the problem continues
    The host test reported the following:
    PHP Input Variables: mine is 1000 (recommendation 5000)
    DOMDocumento: X
    May be it?

    Im not receiving these e-mails
  • Cannot install the theme: error message is: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received
  • edited May 25
    Hello, I cannot install the bpre-built demo Safari. I get an error 500. The system status is all green marks. And I installed all required plugins and reset the database. Can I manually install the demos?

    Found it. Had to deactivate all plugins.
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  • Yes, i didnt solve my problem
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  • edited May 27
    No, this problem is form someone else who posted it here. I created the topic, but my problem dont have an error number =/
  • I solved my problem by changing the settings of my server. Thank you for your help!
    May close this! thanks
  • Hi brunurgniani. I'm having the same problem right now. Can you tell me how you fixed it? Thank you
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