Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

I can't instal pre-built website

When i tried to instal website theme, i have the error:
(Portuguese): O site está passando por dificuldades técnicas. Verifique a caixa de entrada do e-mail do administrador do site para obter instruções.
(Translated):  The site is experiencing technical difficulties. Check the site administrator's email inbox for instructions.

I tried some different themes, but not work.
May you help me?


  • Please sign in to see answear!
  • I tried to disable the plugins, but the problem continues
    The host test reported the following:
    PHP Input Variables: mine is 1000 (recommendation 5000)
    DOMDocumento: X
    May be it?

    Im not receiving these e-mails
  • Cannot install the theme: error message is: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received
  • edited May 25
    Hello, I cannot install the bpre-built demo Safari. I get an error 500. The system status is all green marks. And I installed all required plugins and reset the database. Can I manually install the demos?

    Found it. Had to deactivate all plugins.
  • Please sign in to see answear!
  • Yes, i didnt solve my problem
  • Please sign in to see answear!
  • edited May 27
    No, this problem is form someone else who posted it here. I created the topic, but my problem dont have an error number =/
  • I solved my problem by changing the settings of my server. Thank you for your help!
    May close this! thanks
  • Hi brunurgniani. I'm having the same problem right now. Can you tell me how you fixed it? Thank you
  • Please sign in to see answear!
Sign In or Register to comment.