Could I add google analytics code in my web? And Betheme can't compatible with Element Pro

Winkyhe · March 2020

1.I never could add the google analytics code in the theme editor successfully, it is because this theme don't support customization or why?

It always said: There is a problem. Your changes may not be saved. Please try again.You may also need to manually repair and upload files via FTP

2.Betheme default woocommerce product Layout, always many things can't changed by Element, could fix this or not please?

Pablo · March 2020

Hello,

1) You can add it in the Theme Options > SEO, there is a field dedicated for Google Analytics

2) BeTheme allows you to select few templates, in the Theme Options > Blog, Portolio & Shop > Shop

https://prnt.sc/rphhl6

Thanks

Winkyhe · April 2020

Hi, Thanks for your reply but how about the Google Tag manager code? In SEO there is no spacial place to put this code 请使用手机"扫一扫"x

Pablo · April 2020

Insert in the place where you need to, it's just inserting code in the html, you can insert other things there too.

Thanks

Winkyhe · April 2020

Hi, In the SEO there is no place to put the Google Tag manager code and in the theme editor I can't put the code in it, since it always said:

Here is a problem. Your changes may not be saved. Please try again.You may also need to manually repair and upload files via FTP

So where you mean I could put please?

Pablo · April 2020

Place it in any of the field in the Theme Options > SEO

The text is not tested by the any script if it's correct - you can insert there even the Adsense code, it will still work.

You can place there anything, just check where you want to make it display.

https://prnt.sc/rrfe0e

Thanks

Winkyhe · April 2020

Thanks for your help but there is always another problem in my Archives: product:

http://prntscr.com/rtjk6n

Please kindly check and let me know what to do

Winkyhe · April 2020

Also for the blog page, http://prntscr.com/rtjm3v

By phone, no matter how I change the size for the blank Form and button, it never show the correct size

but this only happen on phone, by computer is ok.

And also by blog and product page, the form will never send to my email address

Winkyhe · April 2020

You could reference those problem on my web: Https://www.sinseroutdoor.com/product

And https://www.sinseroutdoor.com/blog

Pablo · April 2020

About the form, it's just not correctly created section with items inside, you have to change the padding of the container to make it pushed down and slightly change padding on left and right.

There is no issue at all.

About the archives issue, I do not see it anywhere.

Can you send me an url to it?

Thanks

Winkyhe · April 2020

Your answer: About the form, it's just not correctly created section with items inside, you have to change the padding of the container to make it pushed down and slightly change padding on left and right.

There is no issue at all.

My question: Thanks for your reply but, Could you show me picture how? Because I have change the percentage of the container for the form 75% and the button 25% or in other %, but it never show the correct way on the phone

Then for the Archives http://prntscr.com/rtz7xn, please kindly check this part, and my web for this is https://www.sinseroutdoor.com/product

This problem alway happen on the phone webpage but now happen when use computer as well

Pablo · April 2020

Can you show me a link to the image with the structure you created with this plugin?

It would be really helpful for me.

Can you add for this row padding value or height?

https://prnt.sc/rtzxk8

This item does have height set to 0, so all elements will overlap.

If there will be not possibility to add padding or height, you will have to remove one of the items from that field.

Thanks

Winkyhe · April 2020

http://prntscr.com/ru3s2k

http://prntscr.com/ru3uec

Actually I am not very sure what you want exactly but I got those to show you, and I think this happen may is because your theme with the compatibility problem with the Element Pro.

Also before I contact your team I asked the same problem with Element Pro team, they ask me to change the theme to check if is because of the theme can't compatibility so this happen, and if still can't solve could let your team to contact them directly for this.

And I really like your theme and Element Pro as well so if your team could solve those with Element I will be appreciate.

Also same thing about the blog Form as well happen on the phone.

http://prntscr.com/ru3wqr

And why I think it is because of the compatibility problem is because when I want to change something in the Element Pro when use your theme, something never could be changed, and if I change from the theme option, other pages same function will change the same time, so really makes me headache.

Winkyhe · April 2020

http://prntscr.com/ru4ck2

What I mean for the blog page problem is this, the form can't show correctly on the phone webpage,

really can't understand why because same form show correctly at the bottom, that is the copy of this form

Winkyhe · April 2020

http://prntscr.com/ru4kxy

This is blog form correct form

Pablo · April 2020

Hey,

BeTheme is in early stage of compatibility with Elementor plugin, some of the issues could appear, that's why we want to fix them as soon as it's possible.

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Winkyhe · April 2020

Hi, I already send and please kindly check

Pablo · April 2020

For now, all that we can do is applying the CSS code (which is already in your theme, theme options > custom css & js).

We'll fix that in the future in the theme code, right now we are changing the css code of items, then we'll take care of the woocommerce and elementor.

If you have some other questions, feel free to ask.

Thanks

Winkyhe · April 2020

http://prntscr.com/rwom6x

http://prntscr.com/rwondd

Thanks for your help till now but I don't know what happen to Form 7 after your team change in my wp, please kindly check the second screenshot and tell me what to do to fix it.

Then for the blog form can't show in correct way in blog page, still keep the same, please kindly check the first screenshot.

Thanks

Winkyhe · April 2020

I found you forbidden my plugins for form 7 and now I reset it so now is ok for form 7

http://prntscr.com/rwoyy2

but problem for blog page form still exist when browse it by phone.

Please kindly check

Pablo · April 2020

1) That's because CF7 plugin was not turned on, I activated it.

We disabled some of them for investigation time.

2) I applied another CSS rule for the inputs of forms.

It should be proper now.

Thanks

Winkyhe · April 2020

Yes. Now you solved it.

Please kindly write to me when your team solve the compatibility problem with the Element Pro.

Really appreciate and respect.

Thanks again.

Winkyhe · April 2020

HI， Sorry need your help again, don't know why I can't update my betheme in my wp.

Always on the condition of the updating but never finish

Pablo · April 2020

Is there any error message?

Did you try to update your theme with all of the plugins disabled?

Thanks

Winkyhe · April 2020

Hi, I have tried, stop all plugins disabled but still not work.

It always said:

Is starting to upgrade.This process takes longer on some servers, so be patient.

Maintenance mode is being enabled...

Updating the theme Betheme (1/1)

Winkyhe · April 2020

How long it is supposed need to finish the update?

Winkyhe · April 2020

And also Automatic WordPress upgrade failed ,

Don't know if is because of this or not

Winkyhe · April 2020

I also asked the bluehost, they give me some answer, but shall I send those directly to your form?

Pablo · April 2020

I wanted to get into your website, but I get refused connection with message "Briefly unavailable for scheduled maintenance. Check back in a minute."

Did you disable your website for a moment?

Also, what answer did you get?

Thanks

Winkyhe · April 2020

Briefly unavailable for scheduled maintenance. Check back in a minute."

This may is because the time you log in when I just want to try to update my theme.

You could try later, I didn't delete your account.

Then for the answer, where shall I send to? To the form in right side of https://themeforest.net/user/muffingroup#contact ?

Thanks

Pablo · April 2020

Please contact your hosting provider and ask him about increasing max input vars value to min 5000, right now it's too small.

https://prnt.sc/s39ru4

Please tell me when it will be done.

Thanks

Could I add google analytics code in my web? And Betheme can't compatible with Element Pro

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