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        <title>General info &amp;amp; installation — Betheme Support Forum</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/</link>
        <pubDate>Fri, 05 Jun 2026 21:26:42 +0000</pubDate>
        <language>en</language>
            <description>General info &amp; installation — Betheme Support Forum</description>
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    <item>
        <title>The site is not loading.</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80684/the-site-is-not-loading</link>
        <pubDate>Fri, 05 Jun 2026 12:25:36 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>Kalavun54</dc:creator>
        <guid isPermaLink="false">80684@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>My website address: <a href="https://dr-muhammedziya.com/" rel="nofollow">https://dr-muhammedziya.com/</a></p><p>PageSpeed ​​scores are good, I removed the images from the demo, changed the logo and other logos, but the scroll spins for a long time when the site is clicked. What could be the reason for this?</p>]]>
        </description>
    </item>
    <item>
        <title>We cannot find popup with inserted ID</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80680/we-cannot-find-popup-with-inserted-id</link>
        <pubDate>Thu, 04 Jun 2026 16:32:28 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>COMMmediaNJC</dc:creator>
        <guid isPermaLink="false">80680@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>We cannot find popup with inserted ID - keep trying in multiple ways to set this up in <a href="https://njcsda.org/trustservices/" rel="nofollow">https://njcsda.org/trustservices/</a>  the Estete Planning Link has a pop up but i can&#39;t get it to work. Tried creating new pop up for a button or making the image click to pop up same error.</p>]]>
        </description>
    </item>
    <item>
        <title>Copy all site from develp server to production server and activate new license</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80677/copy-all-site-from-develp-server-to-production-server-and-activate-new-license</link>
        <pubDate>Wed, 03 Jun 2026 22:15:17 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>CBERTULETTI</dc:creator>
        <guid isPermaLink="false">80677@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi,</p><p>I have finished a site on my develp wordpress server (and domain) now I need to copy all site in an existing wordpress site:</p><ol><li>Is there a correct procedure/plug-in to copy from my develop site and also to reset exising template/data on target server</li><li>Licenze key, I want to maintain my license on my develop server and buy a new license, can I put/replace license key directly on production server whiout remove my license on develp server</li></ol><p>Thanks in advance for any clarification.</p><p><br /></p><p>Cristiano</p>]]>
        </description>
    </item>
    <item>
        <title>Need to make site completely with black background</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80431/need-to-make-site-completely-with-black-background</link>
        <pubDate>Tue, 07 Apr 2026 12:17:02 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>technomatters</dc:creator>
        <guid isPermaLink="false">80431@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello team</p><p>i am new to this theme and i need some help in making the website in dark mode ( i mean the background is in black and text and headings to be in white)</p><p>I see there are many pages, like home, about us, shop, cart, checkout, contact us and many more</p><p>changing all these pages background and text styles as said above is difficult.</p><p>Is there a way i can make changes to style, so the whole site is going have same styles.</p><p>Another issue, i am using &quot;be store&quot; pre built website. In the header it have a search box and again search icon next to it, i dont think its really meaningful</p><p>how to remove the icon in the header</p><p><br /></p><div data-embedjson="{&quot;body&quot;:&quot;Captured with Lightshot&quot;,&quot;photoUrl&quot;:&quot;https:\/\/img.lightshot.app\/OlwFDf8LTueSVzN7iKqFWg.png&quot;,&quot;url&quot;:&quot;https:\/\/prnt.sc\/isJHY_7c3ptr&quot;,&quot;embedType&quot;:&quot;link&quot;,&quot;name&quot;:&quot;Screenshot&quot;}">
    <a rel="nofollow" href="https://prnt.sc/isJHY_7c3ptr">
        https://prnt.sc/isJHY_7c3ptr
    </a>
</div><p><br /></p><p>I also need a clarification that if i start making changing to the site style to dark, does it apply for mobile version too? because i see every section in editing have all resolutions like desktop, notebook, tab and mobile.</p><p>The pre build website is default color as BLUE, but my site is in RED, i tried changing color from the drop down, but its only showing in some places like pricing and rest of the site showing still BLUE color.</p><p>Where do i change it to RED, i mean inks, icons and etc...</p><p>Help me in starting with my new site</p><p><br /></p><p>Thanks in advance.</p>]]>
        </description>
    </item>
    <item>
        <title>C-Panel Install Tutorial</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80594/c-panel-install-tutorial</link>
        <pubDate>Wed, 13 May 2026 19:46:06 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>TranqJones</dc:creator>
        <guid isPermaLink="false">80594@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Where do I find a tutorial to install BeTheme/BeTransport on a C-Panel (wordpress installation). Thanks! </p><p>Also, just curious... do you do a basic install of a theme/demo content and if so, what is the cost? Just an install. Thanks!</p>]]>
        </description>
    </item>
    <item>
        <title>Deactive</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80591/deactive</link>
        <pubDate>Wed, 13 May 2026 14:20:29 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>DarkProfits</dc:creator>
        <guid isPermaLink="false">80591@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I installed the code from the demo site onto the live site without deactivating it first, and now I can&rsquo;t activate my license key. What should I do?</p><p><br /></p><p>demo site: yenisite.tugayambalaj.com</p><p>main site: tugayambalaj.com</p>]]>
        </description>
    </item>
    <item>
        <title>Theme Options Top Menu in middle of screen</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80580/theme-options-top-menu-in-middle-of-screen</link>
        <pubDate>Tue, 12 May 2026 06:11:51 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>Mark666H</dc:creator>
        <guid isPermaLink="false">80580@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>On one of my Betheme sites, on scroll the top </p><div>
    <div>
        <a href="https://forum.muffingroup.com/betheme/uploads/253/UTK0Q2LPTVBO.jpg" rel="nofollow noopener" target="_blank">
            <img src="https://forum.muffingroup.com/betheme/uploads/253/UTK0Q2LPTVBO.jpg" alt="BeTheme Menu.jpg" />
        </a>
    </div>
</div>
<p>menu jumps and stays in the middle of the screen as per the screenshot, making it extremely difficult to select various options.</p>]]>
        </description>
    </item>
    <item>
        <title>Complete Website/Template Import Completes but doesn't applies</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80575/complete-website-template-import-completes-but-doesnt-applies</link>
        <pubDate>Sun, 10 May 2026 20:57:52 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>kyriakos93</dc:creator>
        <guid isPermaLink="false">80575@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I have recently bought your theme from themeforest, and I wanted to use a pre-built website to start my website. I have chosen one and followed the setup wizard successfully. But, it seems that nothing was imported / or applied at all. What is the issue? Am I doing anything wrong?</p>]]>
        </description>
    </item>
    <item>
        <title>Can't Import prebuild website</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80478/cant-import-prebuild-website</link>
        <pubDate>Wed, 15 Apr 2026 15:59:42 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>phonecase14</dc:creator>
        <guid isPermaLink="false">80478@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I can&#39;t import the prebuild website. Every other page shows up, but nothing on the page. Like totally zero</p>]]>
        </description>
    </item>
    <item>
        <title>After new update Site has lost its menu on pages - and format in Betheme is all off template</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80521/after-new-update-site-has-lost-its-menu-on-pages-and-format-in-betheme-is-all-off-template</link>
        <pubDate>Fri, 24 Apr 2026 17:17:16 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>zadil786</dc:creator>
        <guid isPermaLink="false">80521@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi</p><p>After updating to the new update for Betheme, my site, strommergroup.com, has lost its menu on some pages, the mobile version is not responding and my contact and complaints pages have lost the menu completely. Please can someone help?</p><p>Thank you!</p><p>Zadil</p>]]>
        </description>
    </item>
    <item>
        <title>Projects missing</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80561/projects-missing</link>
        <pubDate>Tue, 05 May 2026 18:05:03 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>simtecsoftware</dc:creator>
        <guid isPermaLink="false">80561@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>There are projects missing of the front end on this page <a href="https://simtec-europe.com/consulting-projects/" rel="nofollow">Engineering Consulting Projects - Simtec</a> under electromagnetics and Fea that exist on the backend</p>]]>
        </description>
    </item>
    <item>
        <title>Portfolio projects not visible</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80560/portfolio-projects-not-visible</link>
        <pubDate>Tue, 05 May 2026 17:58:34 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>simtecsoftware</dc:creator>
        <guid isPermaLink="false">80560@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>There were some project under electromagnetics and Fea and are visible on the backend but are not visible on the frontend</p><div>
    <div>
        <a href="https://forum.muffingroup.com/betheme/uploads/947/VQ0YE0ZANKDC.png" rel="nofollow noopener" target="_blank">
            <img src="https://forum.muffingroup.com/betheme/uploads/947/VQ0YE0ZANKDC.png" alt="image.png" />
        </a>
    </div>
</div>
<p><br /></p>]]>
        </description>
    </item>
    <item>
        <title>How do you make Elementor the default page editor?</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80559/how-do-you-make-elementor-the-default-page-editor</link>
        <pubDate>Tue, 05 May 2026 16:58:12 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>trichter</dc:creator>
        <guid isPermaLink="false">80559@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I&#39;ve installed Be Theme and also Elementor Pro. Unfortunately, &quot;Edit with BeBuilder&quot; is the only option when I go to edit a Page. How do I replace/add that with Elementor?</p>]]>
        </description>
    </item>
    <item>
        <title>Can not download all files &amp; documentation</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80557/can-not-download-all-files-documentation</link>
        <pubDate>Tue, 05 May 2026 08:58:49 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>psstrosario1991</dc:creator>
        <guid isPermaLink="false">80557@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p><strong>I have now purchased the theme via Envato Market with 12 months of support.</strong></p><p><strong>1.</strong> &ldquo;I&rsquo;m unable to download all files and documentation &mdash; only the PDF file. Therefore, I can&rsquo;t upload the ZIP file to WordPress. When I click on &lsquo;Download all files and documentation,&rsquo; I&rsquo;m redirected to an external page that only shows some HTML and nothing else.&rdquo;</p><p><strong>2.</strong> &ldquo;I also purchased the 12-month support via Envato Market, but when I try to contact the support team, it asks me to purchase support again. Why is that</p>]]>
        </description>
    </item>
    <item>
        <title>cURL error 28</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80549/curl-error-28</link>
        <pubDate>Fri, 01 May 2026 08:33:14 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>mralienlucky</dc:creator>
        <guid isPermaLink="false">80549@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello,</p><p>My license has been deactivated, and I am unable to reactivate it. Error: <strong>cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received</strong> I have already contacted my hosting provider, but they were unable to resolve the issue. Could you please check this on your end?</p><p>Domain: <a href="https://meridianglob.com/" rel="nofollow">https://meridianglob.com/</a></p>]]>
        </description>
    </item>
    <item>
        <title>Development, updates and transfer</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80513/development-updates-and-transfer</link>
        <pubDate>Thu, 23 Apr 2026 09:51:47 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>w4ll4ce_new</dc:creator>
        <guid isPermaLink="false">80513@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi, I&#39;m completely new to WordPress and BeTheme, but not new to web design. I have a question and hope someone here can help.</p><p>I&#39;ve looked at the following page: <a href="https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/" rel="nofollow">https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/</a></p><p>It&#39;s not clear to me how to transfer the design from the development environment to the main site.</p><p>Here&#39;s the current situation:</p><p>I&#39;m developing the new website on a staging subdomain and want to transfer it to our main domain once it&#39;s finished.</p><p>I&#39;ve installed BeTheme and the child BeTheme.</p><p>I&#39;m currently developing the new site on the child BeTheme.</p><p>Is it intended that I do the development on the child BeTheme? And if so, how can I transfer it to the main BeTheme and then to the main domain?</p><p>I also have a question about BeTheme updates.</p><p>I&#39;d like to know how to do it before I start, so I don&#39;t waste time adjusting everything and then can&#39;t transfer it in the end.</p><p>Thanks and best regards,</p><p>Sascha</p>]]>
        </description>
    </item>
    <item>
        <title>Translation plugin</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80507/translation-plugin</link>
        <pubDate>Wed, 22 Apr 2026 10:26:50 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>smoneo</dc:creator>
        <guid isPermaLink="false">80507@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p><br /></p><p>hello,</p><p>Which translation plugin is compatible with BTheme without duplicating content?</p>]]>
        </description>
    </item>
    <item>
        <title>Gallery issue in 28.4.1.1</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80502/gallery-issue-in-28-4-1-1</link>
        <pubDate>Tue, 21 Apr 2026 10:52:46 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>MartinL-CZ</dc:creator>
        <guid isPermaLink="false">80502@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi, after updating to version 28.4.1.1, an error appeared: in the gallery below the lightbox, &quot;&lt;span class=&quot;mfp-counter&quot;&gt;1 / 10&lt;/span&gt;&quot; appears instead of &quot;1 / 10&quot;, i.e., including the code.</p>]]>
        </description>
    </item>
    <item>
        <title>Action Bar Text Color</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80500/action-bar-text-color</link>
        <pubDate>Tue, 21 Apr 2026 06:04:59 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>esaritas75</dc:creator>
        <guid isPermaLink="false">80500@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi, how can i change the color of the action bar on the right side in the header.</p><div data-embedjson="{&quot;url&quot;:&quot;https:\/\/forum.muffingroup.com\/betheme\/uploads\/538\/O8CFWWXKCXPU.png&quot;,&quot;name&quot;:&quot;Bildschirmfoto 2026-04-21 um 15.03.31.png&quot;,&quot;type&quot;:&quot;image\/png&quot;,&quot;size&quot;:57109,&quot;width&quot;:3418,&quot;height&quot;:136,&quot;embedType&quot;:&quot;file&quot;}">
    <a rel="nofollow" href="https://forum.muffingroup.com/betheme/uploads/538/O8CFWWXKCXPU.png" download="" aria-label="Bildschirmfoto 2026-04-21 um 15.03.31.png">
        Bildschirmfoto 2026-04-21 um 15.03.31.png
    </a>
</div><p><br /></p>]]>
        </description>
    </item>
    <item>
        <title>Hello, can i import a specific section from demo sites?</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80492/hello-can-i-import-a-specific-section-from-demo-sites</link>
        <pubDate>Sun, 19 Apr 2026 15:21:22 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>eric31</dc:creator>
        <guid isPermaLink="false">80492@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>&nbsp;from demo sites?</p>]]>
        </description>
    </item>
    <item>
        <title>XHR Issue</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80407/xhr-issue</link>
        <pubDate>Wed, 01 Apr 2026 12:42:12 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>makled</dc:creator>
        <guid isPermaLink="false">80407@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello, while trying to install demo i faced this pronlem </p><p>please check XHR in the JS console for more information<br /></p><p><br /></p>]]>
        </description>
    </item>
    <item>
        <title>Cannot update theme</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80357/cannot-update-theme</link>
        <pubDate>Mon, 23 Mar 2026 15:01:24 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>qtinfo</dc:creator>
        <guid isPermaLink="false">80357@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<h2>Updating Theme Betheme (1/1)</h2><p>Downloading update from&nbsp;<a href="http://api.muffingroup.com/theme/download.php?code=0cc4fdae-46bf-4abc-ada2-0df4ffc24b96&amp;_gl=1*1m0qm03*_gcl_au*MTk3MjA5MzQ0NS4xNzc0Mjc3NjEw*_ga*MTkzODcyMzEzMS4xNzc0Mjc3NjEw*_ga_EQ0837VQVT*czE3NzQyNzc2MTAkbzEkZzEkdDE3NzQyNzc5NjQkajUyJGwwJGgxMDI2NTkxMjEyJGQxTHg1Q3lDZEFtS25NRU93RHR0b2c1OXRTczUzWGNVRHJB" rel="nofollow">http://api.muffingroup.com/theme/download.php?code=</a></p><p>Unpacking the update&hellip;Warning: unlink(/usr/tmp/download-RELkm2.tmp): No such file or directory in&nbsp;/usr/home/xxxxxxx/public_html/xxxxxxx.com/wp-admin/includes/class-wp-upgrader.php&nbsp;on line&nbsp;388</p><p>Installing the latest version&hellip;</p><p>Theme update failed.</p><p>I&#39;m trying to update from a very early version, I screwed up by not updating previous theme versions, what can I do?   Version 21.1.7</p>]]>
        </description>
    </item>
    <item>
        <title>Urgent: XHR Error During BeTheme Demo Import</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80400/urgent-xhr-error-during-betheme-demo-import</link>
        <pubDate>Tue, 31 Mar 2026 19:12:34 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>varadhigroup7</dc:creator>
        <guid isPermaLink="false">80400@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<div>
    <div>
        <a href="https://forum.muffingroup.com/betheme/uploads/609/SX2B4P36IQ1L.png" rel="nofollow noopener" target="_blank">
            <img src="https://forum.muffingroup.com/betheme/uploads/609/SX2B4P36IQ1L.png" alt="error import.png" />
        </a>
    </div>
</div>
<p>Pls help me fix this at the earliest</p>]]>
        </description>
    </item>
    <item>
        <title>XHR Issue: FATAL ERROR on Revolution Slider Installation</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80417/xhr-issue-fatal-error-on-revolution-slider-installation</link>
        <pubDate>Thu, 02 Apr 2026 14:37:07 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>irabelgrp</dc:creator>
        <guid isPermaLink="false">80417@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi,</p><p>I am trying to import a Pre-built theme on my Wordpress. But, it gives me an error on the step &quot;Slider&quot;, and it does not proceed with the installation. The error says &quot;An error occurred while processing, please check XHR in the JS console for more informations.&quot;, and the installation stacks on 88%!</p>]]>
        </description>
    </item>
    <item>
        <title>Incorrect bold font issue</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80415/incorrect-bold-font-issue</link>
        <pubDate>Thu, 02 Apr 2026 13:36:34 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>pescecomunica</dc:creator>
        <guid isPermaLink="false">80415@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi, I&#39;m working on a website and even though I&rsquo;m using a regular font for the text columns, it automatically displays as bold. I tried setting it to &quot;Regular&quot; under <strong>Style &gt; Typography</strong>, but every time I save, it reverts back to bold. In the <strong>BeTheme Options</strong>, the content is correctly set to 400 (Regular).</p><p>Do you know why this is happening? Thanks a lot! :)</p>]]>
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        <title>Hero not importing</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80391/hero-not-importing</link>
        <pubDate>Mon, 30 Mar 2026 15:19:47 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>jorgeantidote</dc:creator>
        <guid isPermaLink="false">80391@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi, the hero is not importing as it looks in the demo, can you help me out?</p><p>This is the demo i need: <a href="https://themes.muffingroup.com/be/danceschool2/" rel="nofollow">https://themes.muffingroup.com/be/danceschool2/</a></p><p>It says it is compatible with Elementor and imported it with Elementor selected as the builder. </p><p>The issue is that the hero doesn&#39;t shows up</p><div>
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        <title>BeTheme Errors and Demo Import Issues</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80399/betheme-errors-and-demo-import-issues</link>
        <pubDate>Tue, 31 Mar 2026 19:03:32 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>varadhigroup7</dc:creator>
        <guid isPermaLink="false">80399@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<div>
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            <img src="https://forum.muffingroup.com/betheme/uploads/733/9QKWPJLXJG7X.png" alt="error 404 in pages .png" />
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<p>Hello,</p><p>I have been facing continuous issues with the BeTheme setup for the past 4 days, and I am currently unable to proceed with my website development.</p><p>The theme is not functioning properly &mdash; I am encountering repeated errors, and the demo (specifically Agency3) is either not importing completely or missing elements. Additionally, updates do not seem to be working as expected.</p><p>I have already tried basic troubleshooting steps such as reinstalling the theme and checking plugins, but the issue still persists.</p><p>Could you please assist me in resolving this at the earliest? It would be helpful if you could:</p><ul><li>Check if there are any known issues with the theme or demo</li><li>Provide the latest stable version of the theme</li><li>Guide me on resolving the demo import and update errors</li></ul><p>This issue is blocking my progress, so I would appreciate a quick resolution.</p><p>Thank you.</p>]]>
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        <title>API server connection failed - Cannot register theme license</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80358/api-server-connection-failed-cannot-register-theme-license</link>
        <pubDate>Mon, 23 Mar 2026 18:44:14 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>rafaelduenas007</dc:creator>
        <guid isPermaLink="false">80358@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello,</p><p><br /></p><p>I recently updated Betheme to version 28.3.1 but the API&nbsp;</p><p>server connection shows as failed and I cannot register&nbsp;</p><p>my license.</p><p><br /></p><p>My hosting provider already disabled ModSecurity and&nbsp;</p><p>whitelisted outbound connections, but the issue persists.</p><p><br /></p><p>Details:</p><p>- WordPress: 6.9.4</p><p>- Betheme: 28.3.1</p><p>- PHP: 7.4.33</p><p>- Hosting: Shared hosting (Jupiter/cPanel)</p><p><br /></p><p>Could you please provide the exact IP addresses or URLs&nbsp;</p><p>that need to be whitelisted on the server firewall to&nbsp;</p><p>allow the API connection?</p><p><br /></p><p>Thank you.</p>]]>
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        <title>Purchase codes not working</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80377/purchase-codes-not-working</link>
        <pubDate>Fri, 27 Mar 2026 13:11:18 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>d2btheme</dc:creator>
        <guid isPermaLink="false">80377@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi,</p><p>I&#39;ve purchased 5 codes this morning and none of them are accepted (&quot;Invalid purchase code.&quot;). I&#39;ve also tried on the Licence website <a href="https://api.muffingroup.com/licenses/" rel="nofollow">https://api.muffingroup.com/licenses/</a> and get a message that the code is not valid.</p><p>Can you please check and fix the issue</p>]]>
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        <title>The link has expired</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80343/the-link-has-expired</link>
        <pubDate>Thu, 19 Mar 2026 12:58:51 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>pabloreyescoatts</dc:creator>
        <guid isPermaLink="false">80343@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello</p><p>I recently purchased a new BeTheme license, but when I try to install it on WordPress, I get a message saying the package has expired. I can&#39;t install the theme.</p><p>I even tried using the single installer file for WordPress, but it still won&#39;t install.</p><p>Please, I need help resolving this so I can work on my client&#39;s website.</p><div>
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