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        <title>General info &amp;amp; installation — Betheme Support Forum</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/</link>
        <pubDate>Sun, 08 Nov 2026 10:32:02 +0000</pubDate>
        <language>en</language>
            <description>General info &amp; installation — Betheme Support Forum</description>
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    <item>
        <title>How to change footer icon in BeHotel 2</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80999/how-to-change-footer-icon-in-behotel-2</link>
        <pubDate>Sun, 01 Nov 2026 07:43:50 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>darkside523</dc:creator>
        <guid isPermaLink="false">80999@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello, how i can change this image in be hotel 2 ? i dont find nothing in THeme Options -&gt; footer, also nothing in Templates-&gt; Footer is empty, and also in Widgets -&gt; footers</p><div>
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<p><br /></p>]]>
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    <item>
        <title>BeBuilder is Lagging and crashing while editing</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80997/bebuilder-is-lagging-and-crashing-while-editing</link>
        <pubDate>Fri, 30 Oct 2026 22:43:14 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>BUZZBarry</dc:creator>
        <guid isPermaLink="false">80997@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>One of our sites is having issues with the builder lagging to the point where editing is barely possible, and the page will often give unresponsive errors. The longer we are on a page, the worse the issue gets; it usually takes a minute or 2 for the lag to start, and the more blocks you try to interact with when editing, the worse it becomes.</p><p><br /></p><p>BeTheme Version: 29.0.5</p><p>PHP Version: 8.2.35</p><p>PHP Memory Limit: 512 MB</p><p>PHP Time Limit: 300</p><p>PHP Max Input Vars: 10000</p><p><br /></p><p>This site has been live for only a few months, and we aren&#39;t sure what is causing it to be so slow and have such frequent crashes.</p><p><br /></p><p>We are using the live editor and have tried clearing the site and server cache, as well as disabling plugins, but the issue is still present.</p>]]>
        </description>
    </item>
    <item>
        <title>failure when restoring a website</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80991/failure-when-restoring-a-website</link>
        <pubDate>Wed, 28 Oct 2026 11:16:45 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>Aikox</dc:creator>
        <guid isPermaLink="false">80991@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I have set up the BeCarCosmetics website and have been working on it, but I wanted to restore the site because I deleted some elements that I later realized I needed. Upon attempting to reinstall it, I encountered the following error: &quot;An error occurred while processing; please check XHR in the JS console for more information.&quot;</p><div>
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<p><br /></p><p>I tried again, but it gets stuck indefinitely at the &quot;Content&quot; stage, as shown in the attached screenshot.</p>]]>
        </description>
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    <item>
        <title>key</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80989/key</link>
        <pubDate>Tue, 27 Oct 2026 17:11:22 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>lisetta75</dc:creator>
        <guid isPermaLink="false">80989@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>[removed by moderator]</p><p>Good morning, why am I unable to delete my number and remove the site&mdash;and why am I getting this message?</p><p>This has never happened to me before!</p><p>thank</p>]]>
        </description>
    </item>
    <item>
        <title>template</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80990/template</link>
        <pubDate>Wed, 28 Oct 2026 09:20:06 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>lisetta75</dc:creator>
        <guid isPermaLink="false">80990@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<div>
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<p>Hi, I&rsquo;m unable to activate a portfolio archive template because it&rsquo;s triggering a critical error.</p><p>It worked for a while, but perhaps the latest update caused everything to break.</p><p>I&rsquo;ve enabled debug mode&mdash;I&rsquo;ve attached the screenshots below.</p><p>Here is the site, though the template is currently inactive, so the error isn&rsquo;t visible at the moment.</p><p>thank</p>]]>
        </description>
    </item>
    <item>
        <title>Where download theme files and licence?</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80985/where-download-theme-files-and-licence</link>
        <pubDate>Fri, 23 Oct 2026 07:49:42 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>pixelgraficadesign</dc:creator>
        <guid isPermaLink="false">80985@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello, I just purchased the theme from the muffingroup.com website. I tried to log in to the user section, but the credentials I use here on the forum do not work. I have received the payment receipt, but I don&rsquo;t know where to download the theme files and licence I purchased, nor how to create an account.</p><p>Could you please help me?</p>]]>
        </description>
    </item>
    <item>
        <title>php version</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80981/php-version</link>
        <pubDate>Thu, 22 Oct 2026 08:08:28 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>Maindy</dc:creator>
        <guid isPermaLink="false">80981@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>In terms of recent news about cyber attacks because of a build-in malware in PHP what is the highest php version we can safely update to?</p>]]>
        </description>
    </item>
    <item>
        <title>Deregister Betheme</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80977/deregister-betheme</link>
        <pubDate>Fri, 16 Oct 2026 09:47:50 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>thermosoft2000</dc:creator>
        <guid isPermaLink="false">80977@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hallo</p><p>A website was created for us using WordPress and the Betheme theme. The service provider no longer exists. Betheme is registered to that provider. The website must first be &ldquo;deregistered&rdquo; before we can activate our new license, which we purchased through Envato Market. What options are available?&nbsp;</p><p><a href="https://thermosoft2000.de/puls/wp-admin/admin.php?page=betheme" rel="nofollow">https://thermosoft2000.de/puls/wp-admin/admin.php?page=betheme</a></p><p>eddf1bf5-49b2-<strong><em>*-****-*********</em></strong></p><p>formerly Puls-Werbung</p><p>Best regards</p>]]>
        </description>
    </item>
    <item>
        <title>Can't deregister without deleting theme files</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80972/cant-deregister-without-deleting-theme-files</link>
        <pubDate>Tue, 13 Oct 2026 07:14:40 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>filsiakavaras</dc:creator>
        <guid isPermaLink="false">80972@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello,</p><p>The website was redesigned with a new license with BeTheme but the previous IT cannot deregister the website from his own license, because he sees the message that the site still uses betheme and the files need to be deleted. </p><p>The website is licensed now under the new and proper license, but he still gets the message that the theme files should be deleted in order to proceed and deregister the website.</p><p>How do we do it?</p>]]>
        </description>
    </item>
    <item>
        <title>Betheme license: please unbind staging domain and allow registration on production domain</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80956/betheme-license-please-unbind-staging-domain-and-allow-registration-on-production-domain</link>
        <pubDate>Thu, 01 Oct 2026 10:04:34 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>bennikoertgen</dc:creator>
        <guid isPermaLink="false">80956@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello Muffin Group team,</p><p><br /></p><p>I have a Regular License of Betheme (ThemeForest item 7758048), purchased on 2024-10-01 under the name Benedict K&ouml;rtgen. My purchase code is registered in my forum account.</p><p><br /></p><p>During a test update, my purchase code was registered on a staging domain: iromaget.myhostpoint.ch. My production site is medexam.app. I would now like to move the license from the staging domain to medexam.app.</p><p><br /></p><p>Could you please:</p><p>1. Remove the registration/binding of my purchase code from iromaget.myhostpoint.ch, and</p><p>2. Allow me to register the same purchase code on medexam.app?</p><p><br /></p><p>Betheme&#39;s local &quot;deregister&quot; function does not seem to free the domain on your server, so I need your help. I am updating from Betheme 23.0.2 to 29.0.</p><p><br /></p><p>Thank you very much and best regards,</p><p>Dr. med. Benedict K&ouml;rtgen</p><p>MedExam, Seestrasse 117, 8800 Thalwil</p>]]>
        </description>
    </item>
    <item>
        <title>errors in backend after update to 29.0 / custom post types</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80957/errors-in-backend-after-update-to-29-0-custom-post-types</link>
        <pubDate>Thu, 01 Oct 2026 11:05:04 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>pullober</dc:creator>
        <guid isPermaLink="false">80957@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>hi there.</p><p>i added custom post type &quot;exhibits&quot; with <strong>Custom Post Type UI </strong>plugin which works fine. after updating the theme to 29.0 i get a lot of errors - see below.</p><p>what can i do?</p><p>Warning: Undefined property: Mfn_Post_Type_Icons::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Undefined property: Mfn_Post_Type_Icons::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Undefined property: Mfn_Post_Type_Icons::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Undefined property: Mfn_Post_Type_Template::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Undefined property: Mfn_Post_Type_Template::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Undefined property: Mfn_Post_Type_Template::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Undefined property: Mfn_Post_Type_Product::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Undefined property: Mfn_Post_Type_Product::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Undefined property: Mfn_Post_Type_Product::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Undefined property: Mfn_Post_Type_Page::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Undefined property: Mfn_Post_Type_Page::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Undefined property: Mfn_Post_Type_Page::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Undefined property: Mfn_Post_Type_Post::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 135 Warning: Undefined property: Mfn_Post_Type_Post::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 136 Warning: Undefined property: Mfn_Post_Type_Post::$dynamic_fields in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Trying to access array offset on null in /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php on line 138 Warning: Cannot modify header information - headers already sent by (output started at /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php:138) in /home/.sites/42/site2955/web/abo3000/wp-includes/functions.php on line 7310 Warning: Cannot modify header information - headers already sent by (output started at /home/.sites/42/site2955/web/abo3000/wp-content/themes/betheme/functions/post-types/class-mfn-post-type.php:138) in /home/.sites/42/site2955/web/abo3000/wp-admin/admin-header.php on line 14&nbsp;</p>]]>
        </description>
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    <item>
        <title>Header alignment Issue</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80948/header-alignment-issue</link>
        <pubDate>Mon, 28 Sep 2026 12:06:52 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>fahadbhojani</dc:creator>
        <guid isPermaLink="false">80948@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I have added content on my website header but it&#39;s not showing in one line, my header height and alignment is completely disturbed.</p><div>
    <div>
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            <img src="https://forum.muffingroup.com/betheme/uploads/595/1FT2KF04O1D5.png" alt="image.png" />
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<p><br /></p><p>website link is emireluxe.com</p>]]>
        </description>
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    <item>
        <title>invoice without VAT</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80932/invoice-without-vat</link>
        <pubDate>Sun, 20 Sep 2026 20:03:43 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>pmesia</dc:creator>
        <guid isPermaLink="false">80932@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>We are a VAT-registered company based in Greece and can provide a valid EU VAT number for VIES verification. Could you please confirm whether you can issue the invoice without TAX?</p>]]>
        </description>
    </item>
    <item>
        <title>Purchase Code</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80931/purchase-code</link>
        <pubDate>Thu, 17 Sep 2026 22:56:45 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>severescott</dc:creator>
        <guid isPermaLink="false">80931@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>On the site: </p><p>Malibuspecialfd.com</p><p>Purchase code I bought: </p><p>[removed by moderator]</p><p>I had a bad problem with my site instoll and&nbsp;had to completely delete the site and wordpress and the files in the file manager on my side and re install the site and wordpress.</p><p>I think I should have deregistered the code before deleting the site.</p><p>I reinstalled the theme and tried to register it but it said that the code was already used,</p><p>This is the same code that I used to install betheme on that SAME url just a day ago so the theme should still be valid.</p><p>I would like to utilize the same code on the same url.</p><p>Can you please help me to be able to register the site with the the purchase code I just bought and am trying to use on the exact same url.</p><p>Thank You</p><p>Scott Tugel</p>]]>
        </description>
    </item>
    <item>
        <title>How to edit page content</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80925/how-to-edit-page-content</link>
        <pubDate>Tue, 15 Sep 2026 11:58:15 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>fahadbhojani</dc:creator>
        <guid isPermaLink="false">80925@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I installed the theme and import demo data as well to tweak the content as per my requirements. I had selected elementor page builder for content editing across website but for some reason I can see page is loaded in elementor but it&#39;s not showing me any container or anything to edit. What should I do ?</p>]]>
        </description>
    </item>
    <item>
        <title>Cannot deregister old license to activate new purchase code</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80922/cannot-deregister-old-license-to-activate-new-purchase-code</link>
        <pubDate>Mon, 14 Sep 2026 14:32:25 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>coachlaura1</dc:creator>
        <guid isPermaLink="false">80922@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello,</p><p>Our website, fillaendurance.com, is currently registered with a BeTheme license belonging to the marketing company that originally built the site. We no longer have access to that Envato account.</p><p>We purchased a new Regular License through Laura Filla&#39;s envato account.  In Wordpress under BeTheme&gt;Dahsboard, clicking &quot;Deregister theme&quot; does nothing, even after a hard refresh. </p><p>Please remove the old license registration from fillaendurance.com so we can activate our newly purchased license.  We can provide the new purchase code privately if needed. </p><p>Thank you.</p>]]>
        </description>
    </item>
    <item>
        <title>Installation failed</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80924/installation-failed</link>
        <pubDate>Tue, 15 Sep 2026 08:31:32 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>fahadbhojani</dc:creator>
        <guid isPermaLink="false">80924@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I have uploaded zip folder to install theme, it shows installation failed &quot;The package could not be installed. The theme is missing the style.css stylesheet&quot;</p>]]>
        </description>
    </item>
    <item>
        <title>Activating license</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80914/activating-license</link>
        <pubDate>Thu, 10 Sep 2026 01:19:51 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>atired</dc:creator>
        <guid isPermaLink="false">80914@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I have a valid license that was being used in a test environment. This week, the site was deemed ready, and the IT team copied it to the final URL. However, they didn&#39;t deactivate the license before copying the site, and now I&#39;m unable to register BeTheme on the final URL. How should I proceed?</p><p>test environment: novo.cebes.org.br</p><p>final url: cebes.org.br</p>]]>
        </description>
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        <title>Installation the betutor template</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80910/installation-the-betutor-template</link>
        <pubDate>Mon, 07 Sep 2026 10:54:51 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>minimative</dc:creator>
        <guid isPermaLink="false">80910@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi,</p><p>I want to install the &quot;betutor&quot; template. It looks like everything has been installed. However, I see that the &quot;courses&quot; section is empty. On your demo site, this section was filled with content. What can I do to populate this section with demo content?</p><p><br /></p><div>
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        <a href="https://forum.muffingroup.com/betheme/uploads/403/7WE6FFR5IDKL.png" rel="nofollow noopener" target="_blank">
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<p><br /></p><p>Regards.</p>]]>
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        <title>Pre-Built Website Marketing2</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80868/pre-built-website-marketing2</link>
        <pubDate>Fri, 14 Aug 2026 12:48:26 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>valentinbarre</dc:creator>
        <guid isPermaLink="false">80868@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello, </p><p>I am redesigning my website using your theme. I kept my existing content (pages, images, posts, etc.), but after the import, the hero section is missing, and it seems like Revolution Slider didn&#39;t install. </p><p>Also, there is a background image appearing behind the &quot;BEMARKETING&quot; headings. </p><p>Can you help me?</p><p><a href="https://dev.impulse-web.fr/" rel="nofollow">https://dev.impulse-web.fr/</a></p>]]>
        </description>
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        <title>Beauty 6 pre-built website import stuck on &quot;importing content&quot; (BeTheme)</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80862/beauty-6-pre-built-website-import-stuck-on-importing-content-betheme</link>
        <pubDate>Mon, 10 Aug 2026 18:26:58 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>mattovsky</dc:creator>
        <guid isPermaLink="false">80862@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello,</p><p><br /></p><p>I recently purchased BeTheme and installed it on a fresh WordPress site, but I am unable to import a pre-built website.</p><p><br /></p><p>The issue:</p><p>I am trying to import the <strong><em>Beauty 6 Website Template</em></strong>. The importer starts normally, but it has been stuck on the &quot;importing content&quot; step for over an hour with no progress and no visible error message.</p><p><br /></p><p>What I have already done:</p><p>- Installed and activated the latest version of BeTheme on a clean WordPress installation</p><p>- Installed all plugins recommended/required by the theme before starting the import</p><p>- Selected BeBuilder as the page builder during the setup wizard</p><p>- Performed a full WordPress reset and repeated the whole process several times, always with the same result</p><p><br /></p><p>Could you tell me what is causing the import to hang at this stage, and what server settings or steps I should check? Test site: <a href="https://beauty.nowaktest.pl/" rel="nofollow">https://beauty.nowaktest.pl/</a></p><p>Best regards,</p><p>Mateusz</p><div>
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        <a href="https://forum.muffingroup.com/betheme/uploads/671/UKZ30N57Z7JI.png" rel="nofollow noopener" target="_blank">
            <img src="https://forum.muffingroup.com/betheme/uploads/671/UKZ30N57Z7JI.png" alt="prebuild-install2.png" />
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        <a href="https://forum.muffingroup.com/betheme/uploads/318/Z8JHMCC2NC6Y.png" rel="nofollow noopener" target="_blank">
            <img src="https://forum.muffingroup.com/betheme/uploads/318/Z8JHMCC2NC6Y.png" alt="prebuild-install.png" />
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<p><br /></p>]]>
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        <title>Betheme Registration Code Was Registered But Now Has Unregistered Itself</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80859/betheme-registration-code-was-registered-but-now-has-unregistered-itself</link>
        <pubDate>Mon, 10 Aug 2026 13:13:12 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>sarahmitchellbusiness</dc:creator>
        <guid isPermaLink="false">80859@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I bought Betheme through ThemeForest which I have done many times. I registered the theme using the key which was fine for about a week, but then I noticed things not working as they should, then I noticed that the key had deregistered on it&#39;s own! So I went back to themeforest to copy the key again but when I tried to register it says I cant use it as it is already used on the site! Can anyone help?</p><p><br /></p><p>I can&#39;t deregister it from the site, I have already tried that</p>]]>
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        <title>Theme random deregistration</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80839/theme-random-deregistration</link>
        <pubDate>Wed, 29 Jul 2026 21:50:59 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>cdiforest</dc:creator>
        <guid isPermaLink="false">80839@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I am aware how to deregister a theme through <a href="http://api.muffingroup.com/licenses/" rel="nofollow">http://api.muffingroup.com/licenses/</a>. I&#39;ve done it several times before.</p><p><strong>PROBLEM</strong>: My problem is when a website that I&#39;ve built using BeTheme randomly drops the purchase code and pops up the Welcome to Betheme messaging. I&#39;ve had this happen several times with different websites I&#39;ve built. I don&#39;t know why it happens but I&#39;ve just used a workaround to solve the problem.</p><p><strong>WORKAROUND: </strong>In the past I would go to the /licenses/ page and deregister the correct URL&#39;s theme and then just re-add the purchase code to the website again and everything works fine.</p><p><strong>ISSUE NOW:</strong> I see you&#39;ve added a step now where I can&#39;t just deregister any URL&#39;s theme without removing the BeTheme files. I have no idea how to fix this problem as I can&#39;t remove the files to a live website. But I also can&#39;t have a live website without the theme&#39;s purchase code.</p><p><strong>ERROR:</strong> When I try to add the correct purchase code to <a href="https://winnieindustries.com/" rel="nofollow">https://winnieindustries.com/</a> I get the error: User has blocked requests through HTTP to the URL: <a href="https://api.muffingroup.com/register.php." rel="nofollow">https://api.muffingroup.com/register.php.</a></p><p>What do I do now?</p>]]>
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        <title>Page load delays traced to uncached/unbatched queries in theme code</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80844/page-load-delays-traced-to-uncached-unbatched-queries-in-theme-code</link>
        <pubDate>Fri, 31 Jul 2026 13:48:38 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>bbzsg</dc:creator>
        <guid isPermaLink="false">80844@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hello,</p><p>We&#39;re seeing significant load times on our site (<a href="https://www.bankenberatungszentrum.ch" rel="nofollow">https://www.bankenberatungszentrum.ch</a>) &mdash; 3.5 to 15+ seconds per page, including plain wp-admin pages. Database time itself is low (under 1 second); the delay is in PHP execution. A single page load can generate ~8,000 database queries, ~98% of which Query Monitor flags as exact duplicates.</p><p>Using Query Monitor&#39;s &quot;Duplicate Queries&quot; view (with third-party plugins disabled via troubleshooting mode, to rule out plugin conflicts), we traced two theme-specific causes:</p><p><strong>1. Header menu built twice, uncached between renders</strong></p><p> <code spellcheck="false">update_meta_cache()</code> for the same set of menu-item post IDs runs 4 times per page load (0.82s total), attributed to <code spellcheck="false">sc_header_menu()</code> and <code spellcheck="false">sc_header_burger()</code>. It looks like desktop and mobile menu rendering each independently re-fetch the full menu meta instead of sharing one cached result.</p><p><strong>2. Attachment/thumbnail meta fetched one image at a time</strong></p><p> Each course-grid thumbnail triggers multiple separate queries (<code spellcheck="false">WP_Post::get_instance()</code>, <code spellcheck="false">update_meta_cache()</code> via <code spellcheck="false">mfn_get_attachment_data()</code>, <code spellcheck="false">has_post_thumbnail()</code>, <code spellcheck="false">get_post_thumbnail_id()</code>) instead of a single batched <code spellcheck="false">update_meta_cache()</code> call for all attachment IDs before the loop &mdash; with 30+ images this multiplies into hundreds of small queries.</p><p><strong>Questions:</strong></p><ul><li>Is this a known issue, and is there a fix/updated version that batches menu and attachment meta lookups?</li><li>Any setting to make BeTheme prime the meta cache for a full post/attachment batch upfront rather than per item?</li></ul><p>Happy to share full Query Monitor exports if useful. Thanks in advance.</p>]]>
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        <title>Pre-built Website</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80837/pre-built-website</link>
        <pubDate>Wed, 29 Jul 2026 20:27:01 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>point33</dc:creator>
        <guid isPermaLink="false">80837@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>When I tried to load a pre-built website (Business 6) my website errored. I tried to save with the current data and again erasing the database and got the same result.</p><p><a href="https://amzettadev.wpengine.com/" rel="nofollow">https://amzettadev.wpengine.com/</a></p>]]>
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        <title>deregister non existing website</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80834/deregister-non-existing-website</link>
        <pubDate>Wed, 29 Jul 2026 08:53:15 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>waldemarker</dc:creator>
        <guid isPermaLink="false">80834@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi, </p><p>a website has been closed, company closed, domain expired. I migrated the website to my own server to show the website as portfolio work leaving envato betheme licence active for this old work.</p><p>It worked fine for 2-3 years. Today I tried to update to latest betheme, but betheme told me to dergister on old website. But this website does no more exist do I cannot access and to this. How to remove licence from a old website to use it again on the copy on my server?</p><div>
    <div>
        <a href="https://forum.muffingroup.com/betheme/uploads/770/R8XY4T0RH8Z5.png" rel="nofollow noopener" target="_blank">
            <img src="https://forum.muffingroup.com/betheme/uploads/770/R8XY4T0RH8Z5.png" alt="Bildschirmfoto 2026-07-29 um 10.52.36.png" />
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        <title>New theme won't install</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80777/new-theme-wont-install</link>
        <pubDate>Tue, 07 Jul 2026 17:04:28 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>lzbthmck</dc:creator>
        <guid isPermaLink="false">80777@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<h2>I have the old theme and want to update. I think I&#39;ve installed Version: 28.5.1 but now it has an update and the theme will only display an error</h2><div>
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        <a href="https://forum.muffingroup.com/betheme/uploads/718/MEPGGOR887PW.jpg" rel="nofollow noopener" target="_blank">
            <img src="https://forum.muffingroup.com/betheme/uploads/718/MEPGGOR887PW.jpg" alt="Betheme Support 2.jpg" />
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        <a href="https://forum.muffingroup.com/betheme/uploads/849/A41I76MGE3KM.jpg" rel="nofollow noopener" target="_blank">
            <img src="https://forum.muffingroup.com/betheme/uploads/849/A41I76MGE3KM.jpg" alt="Betheme error 1.jpg" />
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<h2>How do I get it to load up?</h2><p><br /></p>]]>
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        <title>I am not able to install plugins</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80827/i-am-not-able-to-install-plugins</link>
        <pubDate>Fri, 24 Jul 2026 07:24:50 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>webresearch1</dc:creator>
        <guid isPermaLink="false">80827@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>I am not able to install BeCustom and Slider Revolution plugins on my website. I am getting &quot;Invalid license code. Please make sure that your purchase code is used only on this domain. You can check it at: api.muffingroup.com/licenses&quot;</p>]]>
        </description>
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        <title>Pre-build website is not installing correctly</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80810/pre-build-website-is-not-installing-correctly</link>
        <pubDate>Mon, 20 Jul 2026 09:16:20 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>AlgarveSmoke</dc:creator>
        <guid isPermaLink="false">80810@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Hi,</p><p>I tried to install the pre-build website hotel 6, I selected B Builder and Complete Website and no pages or content was loaded. I then choose Selected date only and installed both the options there and it then loaded the pages and content, but the layout is all out and lots of photos missing. </p><p>Can you help please?</p><div data-embedjson="{&quot;body&quot;:&quot;BOOK NOW&quot;,&quot;url&quot;:&quot;https:\/\/qqt.ocp.mybluehost.me\/website_a91acf97\/home\/&quot;,&quot;embedType&quot;:&quot;link&quot;,&quot;name&quot;:&quot;HOME - Welcome&quot;}">
    <a rel="nofollow" href="https://qqt.ocp.mybluehost.me/website_a91acf97/home/">
        https://qqt.ocp.mybluehost.me/website_a91acf97/home/
    </a>
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        <title>Can't install child theme.</title>
        <link>https://forum.muffingroup.com/betheme/index.php?p=/discussion/80809/cant-install-child-theme</link>
        <pubDate>Mon, 20 Jul 2026 07:16:27 +0000</pubDate>
        <category>General info &amp; installation</category>
        <dc:creator>whooaap</dc:creator>
        <guid isPermaLink="false">80809@/betheme/index.php?p=/discussions</guid>
        <description><![CDATA[<p>Can you help me with that issue? The message I received:</p><p>Unpacking the package&hellip;</p><p>Installing the plugin&hellip;</p><p>The package could not be installed. No valid plugins were found.</p><p>Plugin installation failed.</p>]]>
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