Error with Likebox

Cpt_Wayfinder · March 2017

Hey,

There you can see (on Page: Home) only one Contetn for the Blog. If you press the lovebox, the Page splitted into two parts. It looks like my page in my page xD. In the BeThemeOptions i have turned the lovebox off.

If i turned on the lovebox on in BeThemeOptions, it is all working fine. But i will not work with the lovebox.

Hope you can help me

Albert · March 2017

Hi,

Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:

1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.

2. Remove all 3rd party plugins (including cache of course).

3. Make sure, there is no additional cache stuff on server side.

4. Do not use child theme and instead switch to parent theme to check.

Hope these steps would help you a lot.

Thanks!

Cpt_Wayfinder · March 2017

Thank for your answer. I have tested the following steps:

1. i have uinstall / delete the Themepack and install it again (newest Version from Themeforest)

2. I have Disabled all Plugins. Only the BeTheme Plugins

3. I have cleared the cache

The i have tested the Website again. But the samen error.

If i switch the lovebox in BeTheme option on status "on", the LoveBox works perfect and no error take place.

Or could it be that the problem is the multisite of Wordpress?

Bryan · March 2017

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know what for the access is.

Error with Likebox

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