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Error

beellebeelle
in Revolution Slider
Once attempting to install the Slider Revolution plugin, I get the below message:

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/content/p3pnexwpnas08_data02/73/3634573/html/wp-content/plugins/revslider/

Plugin install failed.


It says the plugin install failed and it will not allow me to install. Any suggestions?

Comments

  • BryanBryan
    Hi,
    As you can see:

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home/content/p3pnexwpnas08_data02/73/3634573/html/wp-content/plugins/revslider/

    Plugin install failed.


    Please uninstall the plugin first from the plugins panel or using the FTP.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • beellebeelle
    i did that and the error still occurs
  • BryanBryan
    If there is an error that the destination exists, then the folder must exist.
    Please log to your FTP account and go to wp-content/plugins/
    There find the revslider folder and delete it.
    After that try to install the plugin again. There is no other solution to this.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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