Menu Disappeared after updating to Woocommerce 3.01

biotrace · April 2017

Hello, our main menu bar and sticky menu disappeared after updating Woocommerce to version 3.01. We are currently using Betheme 14.2. We tried resolving the issue with the following:

a) Updating to Betheme 17.6

b) Disabling all custom CSS

Missing Menu:

Menu Ok:

Bryan · April 2017

Please disable all plugins, if this does not help, go to the theme folder via FTP and remove everything, then install a fresh copy on the theme. We advise to make a backup.

biotrace · April 2017

Hello - I disabled all plugins on our dev server. And have replaced our betheme folder with a fresh copy of the latest Betheme. Even with all other plugins disabled, unfortunately, our menu is still removed as soon as Woocommerce 3.01 is activated.

biotrace · April 2017

This may be a javascript issue on our dev server since we are using a subdomain. If you have any other reports of the same issue please let me know.

Bryan · April 2017

Please send a link to your website.

biotrace · April 2017

https://dev.biotrace.co.nz

Bryan · April 2017

I just entered your website and I see the menu, look:

https://snag.gy/7qwN1u.jpg

Maybe browser cache?

biotrace · April 2017

Hi there - It was due to a .htaccess rewrite rule.

Thanks

burlingtonpress · August 2017

I had the same thing happen, but it was a caching issue. Once I cleared the cache, the menu re-appeared.

Menu Disappeared after updating to Woocommerce 3.01

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