Half of blog post gone & comments closed
Hi,
when I looked at our blog today, I found out that the half of one blog post is gone. I had posted it two weeks ago and it was perfectly fine. This is the one:
Furthermore, the comments are now closed for that blog post, although all settings tell them to be opened. (and on all other posts they are opened)
Also when I restore a revision, the content of the blog does not change. I can add text in the Muffin builder. If I then try to restore a revision, the added text is still there.
After a lot of googeling I did not find an explanation of that - I hope this is the right place to ask that question.
Could this be it: Today I updated our domainserver package to a higher PHP memory limit (it was a simple click at the login page at our hosting provider). Other changes were only some custom CSS (but its removal does not change anything). Deactivation of all plugins didn't help either.
It seems that only this post is affected, the other posts didn't change.
I´d be happy for any helpful advice!
Thanks for the help and best regards
Stephan
Comments
Hi,
please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Thanks!