VC - Pencil disappeared

Thesefutty · May 2017

Hi guys,

I'm using Record Theme for a website developing

As I imported all the posts (with Wordpress Importer) from a developing web space to the original (www.digitalstorenetwork.it), the VC pencil disappeared as you see here:

https://www.dropbox.com/s/hiwkb3alt11eq3m/Screenshot 2017-05-18 11.07.58.png?dl=0

So I can't modify it

Worpress is updated, and betheme and VC are updated as well (with your last reliese).

How can I solve this problem?

Thanks

Bryan · May 2017

Hi,
Try to disable all plugins first.
thanks

Thesefutty · May 2017

First of what? Before updating? Which is the correct way to proceed?

Thank you

Bryan · May 2017

Just please disable all plugin except VC and check if this bug is still there.
Ofcourse you should have the theme and the plugins updated at all times.

Thesefutty · May 2017

No, nothing happened... same problem. Maybe is because the option "icon Box" is a Muffin one that's integrated with previous version of VC and in the new one it isn't?

Bryan · May 2017

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.

VC - Pencil disappeared

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